Clinical Research Quality Assurance
Resume:
Annmarie Lynch
Apt. ***
South Plainfield, NJ 07080
***********@*******.***
CAREER OVERVIEW
Clinical Research professional offering 20+ years of diversified experience. Excellent communication
and problem-solving skills. Dedicated to achieving customer satisfaction in a fast-paced
environment as well as meeting or surpassing company expectations. Able to focus on projects,
develop strategies and meet or exceed deadlines. Strong rapport with co-workers, clients, and
associates based on knowledge, professionalism, and integrity.
Work Experience
Meetings Coordinator Feb 2011 - Aug 2015
Society of Cosmetic Chemists
120 Wall Street
New York, NY 10005
Creates program books and registration brochures for meetings. Registers attendees for meetings. Processes payments for meetings. Handles hotel and travel arrangements for staff. Prepares reports detailing expenses for meetings. Reconciles credit card summaries. Reports to the Board of Directors on all meeting aspects. Controls all meeting aspects for the Committee on Scientific Affairs. Prepares annual newsletters.
Client Services Representative Jul 2007 - Feb 2011
Clinical Research Laboratories
371 Hoes Lane
Piscataway, NJ 08854
Sell safety and efficacy testing to major cosmetic manufacturing companies in excess of $3.5 million a year. Conducts company tours and presentations for study monitors and visiting clients. Design individualized protocols for clients. Achieved sales goals four years in a row. Instrumental in developing databases for clients and panelists. Support the IT department in maintaining the Client Services computer software and hardware. Conducted site visits for clients. Coordinate with Quality Assurance to resolve any issues. Audited client studies. Worked in the lab as a CRA when necessary. Worked closely with CRA's to address any negative data trends/issues ahead of site visits. Performed comprehensive hands-on review of all panelist data when needed. Created budget and quotes for clinical research studies.
Recruiting Supervisor Jul 1998 - Jul 2007
Clinical Research Laboratories
371 Hoes Lane
Piscataway, NJ 08854
Provided team with guidance, motivation, and discipline to consistently impanel studies within specified deadlines. Trained both new and existing personnel in company recruiting protocol. Provided superior panelist service and work quality while demonstrating attention to detail, flexibility and innovation in resolving problems. Possess effective communications skills, and works well with others at all levels. Maintained positive company image during difficult situations. Worked in a proactive manner with panelists, management, and all other departments to resolve problems and answer questions. Solely responsible for the daily cash handling, reporting and replenishment of the recruiting department. Supervised five recruiters along with maintaining the panelist database which included over 20,000 records. Maintained and operated two computer auto dialers. Worked in the lab as a CRA when necessary. Worked closely with CRA's to address any negative data trends/issues ahead of site visits.
Education
1980
Queens College - Fresh Meadows, NY
Business
1979
H.S: Business
Christ the King - Middle Village, NY
Business
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