Customer Service Data Entry

Kalimah Nathaniel

Charlotte, NC

Phone: 919-***-**** * Email: ****************@*****.***

Objective: Highly motivated recent college graduate seeking opportunities with employment at your establishment. Interested in leveraging all skills I have to offer to positively contribute to an organization’s corporate or departmental objectives, while gaining valuable industry experience.

Education:

B.S. Information Technology 08/2010 – 12/2014

University of North Carolina at Pembroke, Pembroke,NC

GPA 3.5/4.0

Relevant Course Work:

Operating System and Networking

Computer Network and Data Communication

Fundamentals of Computer Systems

Intro. To System Admin

System Administration

Object Oriented Programming

Software Development & Professional Practices

Website Development & Multimedia

Experience

Lifetouch Studios Charlotte, NC 03/2015 – 05/2015

Data Entry Associate

Receives and opens customer orders; keys and scans customer information into systems.

Verifies customer images by match accompanying paperwork and correcting discrepancies.

Inspect images for quality including exposure, lens flare, dust and sun spots. Crop images.

Uses basic judgment, decision-making, problem identification, problem solving and standard work to meet individual and team quality and productivity standards within the production environment.

Computer Skills:

Microsoft Word, PowerPoint, Excel, Access

Knowledge of Windows 7, Windows 8 and Mac OS

Other Skills:

Demonstrated good customer service skills

Possess good organizational skills and ability to attend to details

Strong verbal and written communication

Proficient to multitask in busy environment

Understanding of basic hardware and software trouble shooting skills

Willingness to learn new tasks and duties as they come

Volunteer Service:

University of North Carolina at Pembroke, Pembroke, NC 2/2012 – 12/2014

Mail Clerk Volunteer

Distributed mail into proper mailboxes

Operated the cash register and front desk duties

Provided students with new keys and or mail boxes

Delivered customer service to students, professors, and other staff members, including answering questions and sorting out issues that arisen

Signed out packages that arrived and were shipped

Robeson County Humane Society 07/2010 – 12/2011

Volunteer, Pembroke, NC

Utilized data entry skills by inputting animal adoption information into the computer systems

Processing animal adoptions.

Reception duties. (greeting customers, handling incoming calls, filing, etc.)

Successfully logged animals in and out of the facility.

Gathered personal information from families to pair up the perfect pet.

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