Manager Case

A S H L E Y S I M P S O N

M. A., M. S. W.

* * ** * * D S E N S T R E E T H A Y W A R D, C A 9 4 5 4 1 ( 4 1 5 ) 6 9 0 – 5 8 9 8

*************.*.*@*****.*** http://www.linkedin.com/in/ashsimpson

OBJECTIVE

Social worker/clinician adept in providing compassionate support in fast-paced environment seeks position working with any or all age groups.

PROFILE

Persuasive communicator with ability to defuse crisis situations, provide coping strategies

Strong assessment skills to identify client needs

Adept in setting goals, monitoring progress, and managing high-volume documentation

English/Spanish bilingual (plus oral comprehension of Brazilian Portuguese and Italian) with extensive experience in written and oral translation, teaching, and identifying and devising solutions to language barriers. Strong multicultural awareness developed through living, studying and working in Spanish-speaking countries.

EDUCATION

M.S.W., California State University, East Bay – 2015

M.A. in Spanish Language and Literature, Simmons College (Boston, Mass.) – 2005

B.A. in Spanish (minor in Psychology), University of San Francisco – 2001

EMPLOYMENT AND CLINICAL TRAINING

2014-15 Social Work Intern – Stanford Health Care, Stanford, Calif.

Critical care departments: Heart Failure/Transplant, Pulmonary Hypertension, Medical/Surgical, Emergency, Palliative Care, Hematology, ICU

Conducted biopsychosocial assessments for individuals facing life-limiting medical conditions, candidates for organ transplantation, patients with complex treatment options

Developed treatment plans for patients and caregivers, assessing resources and providing links to programs that enhance coping and adjustment

Conducted end-of-life conversations without discomfort, offering support and psycho-education to patients and families

Navigated through entitlements/programs: IHSS, SSI Medicare, MediCal

Provided input on difficult cases at weekly interdisciplinary meetings

Led support groups for patients with chronic illnesses (heart failure, pulmonary hypertension)

Worked with patients on both inpatient and outpatient basis

2013-14 Social Work Intern – Satellite Dialysis, San Leandro, Calif.

Provided outreach and brief ego-supportive counseling to help clients work on their biological, psychological and social issues

Facilitated comprehensive referrals to treatment programs, mental health resources, and appropriate community resources

Motivated clients to establish and execute constructive action plans to support and enhance their quality of life

Developed a plan with each client that was tailored to the client’s growth and potential for change

Supported networks and families

Led clients and their families in exploring feelings, considering new ideas, and reexamining choices and their consequences

Obtained psychological histories and conducted mental health status examinations

Provided assessment and crisis intervention for dialysis patients with comorbid conditions

2010-13 Bilingual Case Manager, Early Intervention

Regional Center of the East Bay, Concord, Calif.

Planned and implemented IFSPs (Individual Family Service Plans) for clients, with emphasis on early intervention; monitored and evaluated services provided through plan

Advocated on behalf of clients to protect their rights under law and ensure they receive benefits and services to which they were entitled

Assisted clients and their families in obtaining diagnoses from appropriate practitioner; secured written reports and other information assessing and interpreting client’s situation

Monitored clients’ health and safety through home visits and regular assessments

Maintained all documentation as required by law, regulation and policy

2008-10 Bilingual Permanency Case Manager

Family Builders Adoption Agency, San Francisco, Calif.

Worked alongside a San Francisco County social worker, providing resources and support to youth and families through workshops, conferences, recruiting and networking events

Acted as liaison between Agency and County

Coordinated community activities promoting child placement and relationship building

Drafted initial recommendations for court hearings (developmentally disabled and at-risk youths), supervised logistics to ensure seamless flow for child and prospective parent

Started the Older Youth Recruitment program to improve visibility of older youths eligible for adoption; OYR was adapted for agency-wide use

Introduced “Adopt Through Sports,” generating creative ways to bring prospective parents and children together; program increased positive adoption results and was later implemented for quarterly use

2006-08 Spanish Curriculum Developer and Educational Advisor

Schools/facilities/companies and dates available on request

Interpreter/Translator, Tutor and Teacher

Schools/facilities/companies and dates available on request

CERTIFICATIONS AND SKILLS

Completed Kidney School Modules 1 – 6 ( comprehensive online educational program for learning to manage and live with chronic kidney disease)

English/Spanish bilingual

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