Regional Vice President/Manager
Qualifications Profile
Versatile, highly focused, and goal-driven professional with solid expertise in driving organizational productivity and success. Armed with extensive experience in spearheading diverse business operations; complemented with capability to create and implement tactical initiatives. Skilled leader and mentor with outstanding ability to develop and supervise high-caliber teams toward the achievement of corporate goals and objectives. Technically proficient with Microsoft Office applications, CRM, and various HR platforms.
Summary of Experience
Business Operations General Management
Provided expert oversight to the overall field operations of the entire branch network, which included human resources, financials, service levels, sales goals, and regulatory compliance.
Closely monitored profit and loss across the company as well as the financial independence of branch network.
Leveraged solid business acumen and industry expertise in overseeing strategic account, national customer service levels, identification of new sales opportunities, and district budgeting process.
Established a harmonious work environment by building strong and productive relationships within the company and the local community.
Keenly oversaw team activities to ensure profitability for the company, delivery of top-quality services to customers, and job placement of temporary associates.
Process Streamlining and Optimization
Formulated and established key strategic goals and processes by working in partnership with district sales and operational managers.
Closely collaborated with chief financial officer and chief operating officer in developing and implementing corporate strategies.
Promoted a culture of sales, service, and accountability throughout the field operations.
Assumed full accountability in administering and setting enterprise-wide budgetary goals and report card metrics.
Conducted thorough analysis of individual market and district-wide strategies.
Conceptualized and executed strategic sales and operations initiatives for the company, region, and the area.
Strategic Leadership and Employee Development
Took charge of developing, coaching, mentoring, and supervising the District Manager and Territorial Sales Manager teams.
Facilitated training on using sales funnel management and customer relationship management (CRM) platforms to branch, district, and territorial leaders.
Developed the Corporate Accounts Team and contributed in executing account designation process.
Offered effectual coaching and mentoring to staff to help them attain organizational and personal goals.
Demonstrated exceptional leadership skills in directing, training, and guiding teams on sales planning and CRM tools; as well as over 25 employees on a multimillion-dollar operation.
Interpersonal Relationships Customer Service
Cultivated and maintained key customer relationships with large corporate and regional accounts.
Directly coordinated with field and corporate staff on customer contracts, requests for proposal, and third-party relationships.
Work History with Highlights
Labor SMART Inc. Location
Regional Manager Nov 2015–Present
Boosted the number of profitable units from 4/27 to 22/27 during tenure; multi-unit and regional accounts from 11 to 42; and corporate housed accounts from 1 to 5.
Director of Business Development Mar 2014–Sep 2015
Successfully closed, grew, and maintained key regional and corporate accounts.
Labor Ready Inc. Tacoma, WA
District Manager 2006–2014
Significantly maximized opportunities and reduced risks by identifying trends and competition within the district.
Earned the Top Ten Performance Award in 2007, 2008, and 2010.
Received the #1 Worker Safety Compliance Award in 2007 and 2011.
Education
Bachelor of Arts in Management
Shenandoah University, Winchester, VA
Credentials
Certified Counselor Sales Process Trainer/Facilitator
OSHA 10 Hour Certified
Department of Homeland Security (DHS E) – Verify Program Administrator