Manager Management

Nomkhosi Jacqueline Ngidi

ID: 810-***-**** ***

*** ******* ******, ********, ****

Telephone: 033-*******; (Mobile) 073-*******

Email: *************@*****.***

********.*****@*********.***.**

Professional Profile

A dedicated and results-driven manager who strives for the achievement of sustainable business growth through the creation and execution of lucrative business strategies; Experienced in working in diverse organizations, industries where the primary focus is on sound operations management that is aligned to a well-oiled value chain; Possesses excellent interpersonal, communication and negotiation skills and the ability to develop and maintain mutually beneficial internal and external relationships; Enjoys being part of, as well as managing, motivating and training, a successful and productive team; Works well in highly pressurised and challenging working environments.

Career Summary

2011–to date Richmond Hospital

TITLE: Food service manager- Systems Component

Key player in the alignment of the System’s management component’s operational strategy with the institutions’ for resourceful contract management that best serves the provincial strategic goals

Playing a pivotal role in the design and development of contract performance monitoring tools, hold continuous improvement meetings with contractors

Actively involved in analysis and amendments where needed of process/procedure manuals for contractors in the institution,

Partake in various committees, make recommendations on cost saving initiatives to minimise wastage and improve processes

Manage the component’s business and operational plans and ensure correct usage of allocated funds, prioritise the procurement of assets and services for continuous improvement

Put control measures in place to eliminate fruitless expenditure of institution funds

Application of policies and prescripts related to Public Management: PFMA, Treasury regulations, LRA, OHSA, etc.

Policy formulation

2010 – 2011 Compass group –Rainbow Food Solution

TITLE: Unit Manager (Production)

Accountable officer for the contract’s HSE, Quality compliance: conduct audits for compliance and continuous monitoring

Conducted Health and Safety, Customer care, Labour (Disciplinary code, code of conduct) training to all staff

Collaborated with the client on the infrastructure design for the satellite units (quality improvement initiative)

Coordinated recruitment, selection and training of suitable staff that are aligned to the contract’s vision

Partook in strategy brainstorming sessions with colleagues and subordinates that will drive the business towards sustainable growth

Responsible for policy formulation in line with continuous improvement

2006–2010 Fedics, Tsebo Holdings:

*Toyota – Prospecton

*Smiths Manufacturing – New Germany

TITLE: Unit Manager (Production)

Management and support services to 15satelite food service outlets in the Toyota plant

Accountable for Financial management

Human Resources strategic planning, talent management, skills enlargement within the contract

Policy formulation committee member

Career Summary cont.

2005-2006 Hlomuka cc- Hlomuka Centre

TITLE: Assistant manager

Managed: bottle store, butchery, supermarket, ABI distribution service

Responsible for staff development, succession planning organisation’s strategy implementation

Responsible for business growth of client base that is aligned with the close corporation’s vision and mission

Responsible for financial management and control; budget management, procurement, stock management of all outlets

2003-2005 ENGLAND WORK EXPERIENCE –

2year Working holiday visa: United Kingdom

Worked in various hospitality establishment in: London, Manchester, Bournmouth, Swindon performing the following duties:

-inventory control, data capturing, production supervision, procurement and budget control

1999- 2002 Department of Food and Nutrition

Durban university of Technology

TITLE: Trainee

Business management and & Entrepreneurial studies and training

Procurement,budget control studies and training

Education and Qualifications

YEAR QUALIFICATION INSTITUTION

1998 Matric -Port Shepstone High School

2002 National Diploma: Catering management -DUT

2013 B-Tech: Management -DUT

2014 Masters in Business administration: Completed 1st year -UKZN

Knowledge and skills gained in my career

Gained: knowledge and application of Public service policies and prescripts guiding efficiency in Systems management

EPMDS staff assessment

Gained knowledge and ability to interpret LRA,BCEA, PFMA, Treasury regulations, Tax law, Company Law

Gained Strategic Human resources management skills

Gained Financial management, budget management, production management skills

IT Skills

Microsoft: Word, Excel, PowerPoint, Internet and Email

Personal Details

Driving Licence Full/Clean – Code 8

Health Excellent

Interests Outdoor activities, Reading current affairs

References

Mrs L. Maphumulo Doves- Regional Manager 082-*******

Mr L. Madiba CTK- Systems Manager 072-*******

Mr M. Madonsela Emmaus Hospital- Systems Manager 073-*******

Ms S. Khumalo RCH- Systems Manager 033-*******

Mr NP Dladla CEO- Richmond Hospital 033-*******

Contact this candidate