Customer Service Manager

MOHAMED A SHAAT

Address: Al Khan St., Al Majaz *, Sharjah, UAE

E-mail : ***********@*****.***

Mobile: 056*******

PROFILE

A highly motivated and ambitious Medical imaging Technologist with 3 years' experience in basic x- ray, Fluoroscopy, dental radiography, CT and MRI. performing routine and special diagnostic imaging procedures according to departmental protocol, policy and established standards of practice. I Played an important role to achieve patient protection by reducing unnecessary radiographic procedures in that period. I am working constantly to improve my abilities by training courses and continuous learning programmes. I work hardly and I hope to get Master degree in CT. WORK HISTORY

Panorama Centre,Gaza, Palestine Dec. 2012 to Sep.2015 Medical Imaging Technologist / Radiographer

Duties and Responsibilities

Collaborate with managers to ensure the best healthcare services.

Perform periapical, panorama and cephalometry procedures.

Perform general & special radiographic procedures by Computed Radiography.

Apply radiation protection rules without compromising image quality.

Archiving and documentation of radiographic procedures.

Record patient history and fill supporting clinical data and diagnosis.

collaborate with radiologists and other healthcare members.

carry out any other duties as required by my manager or the service needs. European Gaza Hospital,Khan younis, Palestine Sep. 2012 to Dec. 2014 Medical Imaging Technologist / Radiographer

Duties and Responsibilities

Perform all of routine and special x-ray procedures.

Perform fluoroscopic procedures.

Perform portable radiography for urgent cases and in-patient.

Perform advance CT and MRI procedures.

Dealing perfectly and accurately with digital imaging communication systems.

Ensure that Radiation Protection Rules are applied without compromising image quality.

Perform quality assurance procedures, reporting any deficiencies to the manager.

Keep up-to-date with current techniques and developments.

Ensure effective and economic use of resources and report all occurrences of defects which may affect health and safety.

Key achievements

Supervise and train assistant staff and student radiographers.

Study about "Improve Image quality by Automatic Exposure Control",

research about "Role of radiographer to achieve patient protection"

Lecture for public '' Awareness about radiation risk ", Palestinian Red Crescent Society.

Work as a volunteer in the radiology department in the frequent wars on Gaza. PRO FESSIONAL COURSES

2013 – 2015: MRI & MSCT training course, European Gaza Hospital.

Jun – July 2015: English Conversation (30hr.), Red Crescent Society.

Jun 2015: Project management (24 hr.), Red Crescent Society.

Apr – May 2015: English Skills (40 hr.), Red Crescent Society.

Feb – Mar 2015: First Aid Fundamental (21 hr.), Red Crescent Society.

Feb – Apr 2014: ICDL (40 hr.), Faculty of Abilities Development.

Jan – Mar 2014: Principle of nursing (40hr), Nasser Hospital.

Feb – Mar 2013: First Aid (21 hr.), Palestinian Red Crescent Society. PROFESSIONAL QUALIFICATIONS

MOH license, Gaza, Palestine. 2012

Al Azhar University – Gaza, Palestine. 2008-2012 Medical Applied Sciences Collage, Bachelor of Medical Imaging, (81.5%) average. SKILLS

Organized – Excellent time management and prioritization skills.

Excellent working with computer systems and programmes

Ability to work independently or on team work.

Using good communication skills especially with paediatric and geriatric patients.

Competent, sensitive and personable with patients

Provide voluntary work to help the stuff in their work.

Ability to lead teamwork and train them.

Assertiveness - Ability to remain calm in stressful situations. Mother language

Problem solving and make decision in the serious situations.

Adaptability/flexibility.

Improve myself continually through self-study or education programs.

A willingness to keep up to date with new technologies and procedures.

Broad knowledge of pathologies and best procedures to illustrate it.

Ability to make first aid when the situation requires that.

Vast knowledge of the latest radiology room equipment/systems, procedures and safety standards with the ability to convey information to patients effectively.

Knowledge of required anatomy, pharmaceutical and medical terminology. LANGUAGES

Arabic: .Mother language.

English: very good in speaking and writing.

REFERENCES

Are available on request.

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