Designer, Retails Sales Associate, Customer Service Representative

SHONTA` GREEN

619-***-****

619-***-****

acr32q@r.postjobfree.com

OBJECTIVE: To obtain a challenging position that effectively utilizes my customer service skills.

WORK EXPERIENCE:

*Atnohs Original Designs - Spring Valley, Ca. 2015 - current

Designer

-Assist customers on a “client by client” basis.

Obtain and maintain client orders and expected turn-around times.

-Provide creative ideas to clients for potential garments.

-Take client measurements, and create requested garment/s within a timely manor.

-Complete all task, and consistently meet deadlines.

*Home Depot - San Diego, Ca. 2012 - 2014

Customer Service Representative

-Provide assistants to customers with questions or concerns regarding products of their interest.

-Handled inbound and outbound calls.

-Data entry

-Developed positive work relations with Associates, vendors and upper Management.

-Stocking and organizing

*Arise Virtual Solutions Inc. - Spring Valley, Ca. 2010 - 2012

Customer Service Representative

-Booked and checked on reservations for hotels, restaurants, shows, parades, concerts, tours, entertainment, events and more for Walt Disney World

-Maintained high, incoming call volume.

-Data entry

-Provided overall customer service to guest with challenging -questions or inquiries

*Expo Design Center - San Diego, Ca. 2007 - 2009

Home Décor Specialist

-Provided clients with consultations and quotes on potential design projects.

-Proper filing of client paper work and contracts.

-Placing orders

-Data entry

-Handed inbound and outbound calls.

-Exceeded sales goals of processing $13,000 weekly.

-Visual Merchandising and displays

*HSBC Auto Finance - San Diego, Ca. 2003- 2006

Customer Service Representative

-Responsible for releasing funds needed for customer vehicle purchases.

-Direct business relations with Buyers, Sales Representatives and Clients.

-Paying close attention to details.

-Handled heavy, inbound call volume.

-Processing loans within a timely manner.

Strong communications skills.

-Data entry

EDUCATION:

-Fashion Careers College - San Diego, Ca. - 2012

Certificate for Fashion Design and Technology

-Stratford Career Institute - On line - 2005

Certificate for Interior Decorating and Textiles

-Maric Medical College – San Diego, Ca. - 1996

Certificate for Medical Receptionist

-El Cajon Valley High School – El Cajon, Ca. - 1992

High School Diploma

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