Human Resource Representative

Samir Kumar

437-***-**** *************@*****.*** 50 Goodwood Park Crescent, East York, M4C 2G5, ON

OBJECTIVE

To obtain an HR or Quality Assurance / Auditing position within the manufacturing industry leveraging my HR and auditing background in this field.

PROFILE

HR professional with 10 years of HR and QA experience working in manufacturing in the plant and head office

Experienced dealing with HR employee issues, recruiting, counselling, managing and implementing existing and new HR programs and policies, conducting training, and staying up to date with laws and regulations

Excellent communication, interpersonal, relationship building, conflict resolution and presentation skills working with employees, management and unions

Strong problem solving, analytical, IT and data analysis skills with in-depth knowledge of HR systems

Quality assurance experience implementing ISO standards, working on internal and regulatory audits, and identifying quality and productivity improvements

EDUCATION

Post Graduate Diploma in Human Resource Management, Indira Gandhi National Open University 2007

Diploma in Management of Small and Medium Enterprises, All India Management Association 1999

Post Graduate Diploma in Business Administration (Marketing), Maharishi Institute of Management 1998

Bachelors in Economics (Honours), Delhi University 1996

Diploma in Software Technology, National Institute of Information Technology 1995

Note: The World Education Services (WES) assessment has deemed Canadian equivalency of the above educational qualifications to a 3 year Bachelor degree and a 2nd undergraduate major. Documentation available.

PROFESSIONAL WORK EXPERIENCE

HR Advisor, Employee Services Section, Corporate Office, Steel Authority of India Ltd 2010 - 2015

Key Achievements:

Received special recognition for conducting an HR Policy Awareness program for 130 employees

Responsibilities:

Managed staff attendance by implementing and monitoring an Oracle biometric attendance system

Managed promotions based on the company’s HR policies by reviewing performance assessments, analyzing employee data from a self-appraisal performance management system to select promotion candidates, conducting interviews and recruiting candidates

Supported and advised departments to fill vacancies through workforce planning, coordinating between departments, and utilizing company systems such as HRIS (Oracle)

Managed employee relations, employee welfare services and providing counselling

Managed and coordinated the organizational grievance system and held disciplinary proceedings

Ensured all company HR policies and procedures as well as the Workmen Compensation Act of India were adhered to including implementing ISO 9001:2008 requirements

Ensured proper maintenance of all personnel and HR related records and documents using HRIS

Administered the Employee Pension Program coordinating with employees and the government

Samir Kumar Page 2

HR Representative, Blast Furnaces Department, Steel Authority of India Ltd 2007 - 2010

Key Achievements:

Introduced multi-skilling within the organization developing a training program for all plant employees in the department. Received the Jawaharlal Nehru (annual employee) Award in 2009 as a result

Harnessed employee engagement and creativity by encouraging generation of suggestions to improve the work place. This resulted in cost savings of $4 million annually

Responsibilities:

Managed industrial relations working closely with employees and the union

Strengthened employee motivation and job satisfaction by facilitating communications to employees regarding employee shop floor issues and changes to HR policies. This was done by setting up and running a departmental forum providing group presentations and managing an intranet site

Improved employee productivity by implementing a multi-skilling training program including preparing all training manuals

Responsible for change management of the department undergoing a merger of 11 areas into 3 areas that allowed for full mobility of employees across all areas

Managed internal promotions and recruitment as well as succession planning for critical work functions

Monitored absenteeism and managed it through counselling and disciplinary action

Implemented HR requirements for ISO 9001:2000 Quality Management System and SA:8000:2008 (Social Accountability management system) in the plant

HR Representative,Dalli Mechanised Mines Department, Steel Authority of India Ltd 2001 - 2007

Key Achievements:

Successfully managed merger of 2 departments restructuring jobs

Re-negotiated catering service rates with the union after 15 years of no change resulting in a significant increase in company revenues

Ensured 100% data completeness and accuracy of the Human Resources Information System (HRIS)

Responsibilities:

Maintained strong relations between the union and management dealing with all labour issues including work stoppages and production slow downs

Managed HR issues in the plant including absenteeism, grievances and optimizing workforce utilization

Managed and operationalized all activities related to employee promotions, employee retirements, catering services, implementing ISO 14001 requirements, and engaging employees to identify and implement process improvements

Conducted, analyzed and implemented the results of the employee feedback survey

TECHNICAL SKILLS

MS Office (Excel, PowerPoint, Access, Word), MS Outlook, Oracle software applications (HRIS)

ISO standards – ISO 14001 Environmental Management Manual (training provided by ISO member), ISO 9001 Quality Management System (auditor training course provided by LRQA)

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