Technical Support Engineer

Janet S Broome

**** ******** **

York, SC *****

**************@*****.***

803-***-**** H, 803-***-**** C

Education: Associates of Science degree, Computer Technology/Networking,

York Technical College, Rock Hill, SC

Bachelor of Science degree, Business Administration/Finance Option,

Winthrop University, Rock Hill, SC

Experience: August 2015 – Present

Help Desk Intern

Hartmann USA, 481 Lakeshore Pkwy, Rock Hill, SC 29730 803-***-****

Hardware Break/Fix

Technical Support via Telephone, chat, and email for an international company

Support for Outlook

Submit and Respond to Tickets

Setup of IP telephone

New user requests

Printer Support

Handheld Scanner Support

June 2015 – August 2015

Service Desk Engineer Intern

Atlas Copco, 3042 Southcross Blvd., Rock Hill, SC 29732 803-***-****

Computer Builds

Software Installs And Updates

Hardware Break/Fix

Technical Support via Telephone, chat, and email for an international company

Support for Outlook Rollout

January 2015- May 2015

MIS Intern

York Technical College, 452 Anderson Road, Rock Hill, SC 29730 803-***-****

Computer Deployments

Software Installs and Updates

Hardware Break/Fix

Built and Deployed Images

December 2004- December 2006

Captains Secretary

York County Sheriff’s Office, Moss Justice Center, 1675-2A York Highway, York, SC 29745 803-***-****

Copied

Faxed

Filed

Answered Telephones

Ordered Supplies

Took Meeting Notes

Contact this candidate