Microsoft Office Customer
Resume:
CHANDA BAKSHI
Email **-**************@*****.***
Contact Us -858-***-****
Career Objective-
To be associated with progressive organization that gives me scope to apply my educational and professional skills and provides me with advancement opportunity and knowledge empowerment.
Career Summary-
A customer oriented and excellent communicator processes 6 months experience as Customer Relationship Executive (CRE).
Excellent in conveying the clients’requirement to the team leader.
Expertise in taking follow up on daily basis.
Expertise in working with a team.
Academic Qualification-
Post-Graduation i.e. M.Sc. (CS) from Kurukshetra University with 1st Division
Graduation i.e. B.C.A from Kurukshetra University with 1st Division.
HSC from Bhiwani Board with 1st division
Professional Experience-
Company Name-Vodafone
Designation-Customer Relationship Executive
Experience – 6 Months (30 Dec 2014 - 22 july 2015)
Training Attended-
Knowledge of Voice modulation.
Escalation handling& resolve the problem
Product Knowledge
Data Delighting Training
Employer-
Vodafone is a MNC company, is U.K. based company. I started this services from 30 Dec 2014 to 22 july 2015
Responsibility Handled-
Providing customer services and understanding the needs of the client.
Managing the team effectively to ensure achievement of target and performance.
Managing the floor fastly to attend customer.
Communicating with clients regarding new products or services.
Computer Knowledge-
Well versed with Microsoft Office
Computer & internet application
Hobbies-
Internet Surfing
Playing Chess
Listen to music
Interacting with people
Learning New Things
Personal Details-
Name: Chanda Bakshi
D.O.B.: 01/11/1992
Languages Known: English, Hindi, and Punjabi
Date:
Place: (CHANDA BAKSHI)
Contact this candidate