Brian Kramps
Brooklyn, NY 11238
*****.******@*****.***
Summary
System Administrator seeking an IT Support position that utilizes my Desktop Administration, programming, and creative problem solving skills and experience to manage integrated Windows, Apple, and Linux environments and to contribute to the well being of the company.
Work Experience
2014 – Present Amplify Education, Inc
Macintosh System Administrator
Provide advanced support for Macintosh Desktops: Manage and create Imaging Solutions; Integrate the Amplify desktop infrastructure with JAMF Casper Suite; Develop Launch Daemons/Agents; Diagnose, evaluate, and resolve user issues.
Administrate Casper Suite and JSS: Configure Netboot Server and Image that incorporates FileVault and User Assignment; Integrated Ticketing System with Casper to update Inventory information in an open Ticket.
Train Amplify technical and non-technical staff: Develop curriculum and conduct group and individual trainings. Training course examples include “Introductory Casper Suite” and “Advanced OSX Commands.”
Write Bash and Python Scripts: Examples include Python script to import Active Directory into Ticketing System using Desk.com’s API; Python script to import Asset Tags into JSS using JAMF’s API; Bash script to convert Managed Account to local via Casper’s Self Service app.
2013 – 2014 Columbia University Medical Center
System Administrator
Provided Level 2 and 3 Support for Linux, Mac and Windows. Maintained Active Directory and Linux file ownership and permissions.
Created a program utilizing the Python LDAP module to automate the creation of Unix Attributes in Active Directory.
Managed websites with Nginx hosted on Ubuntu and RHEL servers as Web Administrator.
2003 – 2013 ABC Carpet Home New York, NY
Senior Systems Analyst
Provided Level 2 Technical Support for Windows, Linux, AS/400, and OSX platforms. Managed User Maintenance, Bash Scripting, Software Installation, MySQL and SQL Server Database Maintenance, and Tape Backups.
Analyzed Point of Sale and Credit Card servers. Integrated Clarion Database with SQL Server through ODBC; Created DOS Batch Scripts; and Oversaw a PCI/DSS audit of credit card systems.
Documented POS and AS/400 tasks for Employee reference and training
Education
1998-2002 Loyola College Baltimore, MD
BS in Computer Science
3.301 GPA
Professional Certifications and Awards
Certified Computer Programmer
CCA – Casper Certified Administrator
LPIC-1 Certification
Loyola College Dean of Students Recognition Award for tutoring students in Java