Customer Service Sales

Location:

United States

Salary:

11.00

Posted:

October 14, 2015

Contact this candidate

Resume:

Debra Whaner

*** **** **, ********** ** *****

(H) 469-***-**** (C) 214-***-**** (E) **********@*****.***

Summary: Highly qualified individual looking for a good company to work for. Ability to answer multi-line phones and operate office equipment. I’m a team player with the ability to learn new data bases.

Highlights:

•Professional •Time Management •Resourceful

•Problem Solver •Team Player •Manage in/out coming mail

•Self -Starter •Loyal •Punctual

•Office Equipment •Multi-line Phone System •Ability to learn New Concepts

•Willing to work OT •10-Key Touch •Dependable

•Attention to Detail •Ability to lead •Dedicated

•Motivator

Experience:

Retail sales clerk: Working for World Duty Free Group at Dallas Love Field Airport; Stock merchandise, Run cash register and balance the draw at the end of shift, Customer Service, price merchandise, up sale

Warehouse Worker: Pulls orders for various retail stores for the Dallas Fort Worth Airport and Dallas Love Field; work in receiving checking in merchandise and pricing for receiving, conducts inventory for the warehouse and conducts customer service for retail supervisors.

Administrative Assistant: Managed reception area, greeted visitors, managed a multi-line phone system, and helped customers (walk-in) with requested moving information. Served as central point of contact for all outside vendors needing to gain access to the building; dispersed incoming/outgoing mail to include FEDEX and UPS; made copies, sent faxes in a timely manner; managed daily office operations and maintenance of equipment.

Call Center: Answered phones for technicians; modified work orders for customers for Dish Network and provided customer service for the technician and customers.

Jewelry Coordinator: computed sales prices, total purchases and processed payments for customers; described merchandise and explain operation of merchandise to customers; maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices; placed special orders and called other stores to find desired items; recommended merchandise based on customer needs; operated cash register to process cash, check and credit card transactions; guided customers in choosing items that reflected personal style and ship and administered all point-of-sale opening and closing procedures; maintained schedule for sales associates.

Work History:

2/2015 – Present: World Duty Free Group, Dallas Love Field, TX, Nanna Konadu 214-***-****

01/2014 – 2/2015: World Duty Free Group, Dallas Fort Worth, TX, Bernard Mingate, 972-***-****

05/2010 – 12/2012: Texas Moving Company/Electronic Transport, Richardson TX

08/2008 – 06/2009: Southern Star Inc., Poteau, OK

05/2007 – 11/2007: JC Penny, Montrose, CO

Accomplishments:

Received a monetary raise from Texas Moving Company for attention to detail and also exemplary customer service and being a team player.

Education: J.J. Pearce High School, Richardson TX, Graduated in 1986

References

Professional:

Bernard Mingate