Customer Service Microsoft Office

Osama Mabad

*** ******** ***** • London, Ontario • N6E 3V2 • 519-***-**** • **********@*****.***

EDUCATION

Bachelor of Arts – Business Management and Organizational Studies 2011 - 2015

King’s University College at Western University, London, ON, Canada

-Specialization in Finance and Business Administration

-Minor in Political Science

PROFESSIONAL EXPERIENCE

Horizon Accounting Services September 2014 – April 2015

Accounting Intern, London, ON

-Provided general administrative support to accountants and office staff

-Trained in professional bookkeeping practices and developed excellent organizational skills

-Utilized various computer programs including Microsoft Excel and Quickbooks to assist in the completion and filing of financial accounts for local businesses

PVH Corporation- Tommy Hilfiger May 2012 - Present

Customer Experience Representative, London, ON

-Maintained strong brand awareness and gained valuable marketing knowledge

-Developed excellent interpersonal skills, and consistently provided a high level of customer service

-Handled thousands of cash, debit, and credit transactions and regularly exceeded sales targets in a competitive and busy business environment

-Addressed client needs and concerns through problem solving and communication skills

-Assisted in ad hoc events and promotions and managed multiple responsibilities at any given time

VOLUNTEER EXPERIENCE

LIS Weekend School 2008- 2011

Teaching Assistant, London, ON

Tommy Hilfiger Fundraising Events 2012 – Present

Events Organizer, London, ON

MEMBERSHIPS & EXTRACURRICULARS

Western University Investment Club 2014-2015

Western University Political Science Association 2013-2015

Western University SPHR 2014-2015

OTHER SKILLS

Fluent in English and Arabic

Computer/Technical Skills:

Microsoft Office Suite (high proficiency in Excel, Word, and Outlook)

AutoCAD

Various Vector Editing Software

Adobe Photoshop

Contact this candidate