Senior Systems Network Administrator VP of Information Technology
Resume:
STEPHEN SPENCER PROFESSIONAL PROFILE
Contact Me
Coral Springs, FL 33071
Technical Skills
CERTIFICATIONS
Microsoft Exchange
Server 2000 – 2012 + R2 All versions
Windows 2000 – Windows 10
Office 365, SharePoint, Visio, Project
Lync, Yammer, Sway
Azure, AD, SSO, DirSync Office365
Hybrid Environments / Staged
Migrations.
Site to Site Tunneling Hardware,
Software & Office 365 based.
Network Infrastructure, Planning,
Designing & Implementing
Active Directory, ADFS,
GPO Planning. Designing,
Implementing RSOP
BlackBerry Enterprise Server (BES)
Symantec Enterprise Vault
Kroll On Track
Webroot
Kaspersky
GFI Vipre, GFI Faxmaker
Datto
Shadow Protect
Citrix Xen App Fundamentals
HyperV
VMware
Barracuda Anti-Spam Firewall
Fluent in all Client and Server
Operating Systems for Windows
Uniprint
Clustering (Physical & Virtual)
VirtualBox
Sonicwall
Watchguard
CheckPoint
Fortinet
Cisco ASA 5505, 5510, 5512x
DNS. DHCP, WINS, RRAS, VPN,
Branch Cache, Work Folders
Sr. Systems Network Administrator
To whom it may concern:
I would like to thank you for taking the time to read this cover letter, as I hope that I meet and exceed your expectations as a potential candidate for the position that you have listed. Please keep an open mind due to my experience in the various fields of business with emphasis and strengths in Information Technology will benefit your organization. I am an accomplished, results-driven leader in business with a strong background in management and Information Technology. I have a proven track record of turning around a struggling IT MSP companies and departments and watching IT change and evolve with proper structure, processes, intelligent direction and management. I have managed multi-million-dollar infrastructure I.T. projects. Ambitiously lead team members with confidence and encouragement. Exceeded expectations and reduced costs in all IT departments. Anyone can make a resume look good, I will show you and let my knowledge and experience speak for itself. I am willing to be tested on my knowledge and expertise. I take my profession and skillset seriously and I am proud of my success. Being a responsible VP of Information Technology, as well as a Senior Systems/Network Administrator/Engineer, lead to an understanding of time management and communications among staff, vendors, contractors and customers. On the technical side, I grew as a manager by leading a team of highly specialized IT professionals in supporting and integrating the contractors and the new systems within their new structured IT environment. As you grow and expand, you experience something called WISDOM. I learned more about internal politics as I was hired to transform and save the IT department from an internal implosion. There was great empathy and compassion when I was asked to relieve the current management. I am getting ready to resign from ASNET CORP and it's hard for me and everyone there, but I am ready for change and a new position and adventure. With my experience and life opportunities learned, I would be honored to bring this knowledge to your organization. Again, I thank you for your time in considering me for this opportunity you have available.
Respectfully Submitted,
Stephen L. Spencer
Visio
Project
Lync, Yammer, Sway
**@**************.*****
STEPHEN SPENCER
Contact Me
8551 NW 3rd St
Coral Springs, FL 33071
Technical Skills
Microsoft Exchange
2003/2007/2010/Office365
Server 2000 – 2012 + R2 All versions
Windows 2000 – Windows 10
Office 365, SharePoint, Visio, Project
Lync, Yammer, Sway
Azure, AD, SSO, DirSync Office365
Hybrid Environments / Staged
Migrations.
Site to Site Tunneling Hardware,
Software & Office 365 based.
Network Infrastructure, Planning,
Designing & Implementing
Active Directory, ADFS,
GPO Planning. Designing,
Implementing RSOP
BlackBerry Enterprise Server (BES)
Symantec Enterprise Vault
Kroll On Track
Webroot
Kaspersky
GFI Vipre, GFI Faxmaker
Datto
Shadow Protect
Citrix Xen App Fundamentals
Hyper-V
VMware
Barracuda Anti-Spam Firewall
Fluent in all Client and Server
Operating Systems for Windows
Uniprint
Clustering (Physical & Virtual)
VirtualBox
Sonicwall
WatchGuard
Checkpoint
Fortinet
Cisco ASA 5505, 5510, 5512x
DNS. DHCP, WINS, RRAS, VPN,
Branch Cache, Work Folders
LabTech, ConnectWise, N-Central
Sr. Systems Network Administrator
I am a highly skilled certified IT professional with an extensive background working with various technologies, applications and deployment tools while keeping current with emerging technologies. I have a strong knowledge and experience with developing procedures, policies, technical manuals, guides/instructions and presentations. Creative problem solver with the ability to effectively communicate with all people resulting in positive working relationships both internally and externally. As a dedicated and hardworking professional, my ability to work independently as well as being a strong team leader and player has proven invaluable when leading and supporting projects from discovery through implementation.
VP of Information Technology Sr. Systems Network Engineer Fort Lauderdale, FL ASNET Corp Dec 2009 – Aug 2015
Common sense and organizational skills to address challenging and complex issues in an adaptive, high-tech environment.
Experience with Firewall architecture, management and configuration.
Support remote access through LabTech, Screen Connect, LogMeIn Rescue., TeamViewer Display motivation, curiosity, ambition and the ability to “hit the ground running.” Efficient, effective communication both with customers and within internal departments. Assist Network Engineers with projects, lending unique areas of expertise as a direct participant.
Front-line support for all IT related support and sales
Analyze issues and determine resolution for all hardware, software etc Network infrastructure monitoring and resolution using LabTech RMM Support for all specialized software developed in house and third party Office365 planning, organizing and migrations
Maintain over 2200 desktops and 588 servers using LabTech RMM software Create and deploy GPO's
Coordinate server deployments and migrations Develop documentation for all clients and locations. Develop custom solutions for clients.
Create master guide documents in Connect Wise for all departments including checklists to be completed per ticket. Requirements are the ticket cannot be resolved or closed until each option is check marked and completed.
Create Visio network diagrams
Review daily network, hardware and asset reports Operations Manager Systems Administrator Dec 2002 – July 2009 De-Scribe/SmartMD, Corp
Managed five (5) Data Centers and fifty (50) employees across the US for medical transcription, dictation, billing, & EMR services for the healthcare field.
Managed over 200 servers and 2200 workstations.
Implemented new IT infrastructure with Visio diagrams and created a process to document all technology projects, products & procedures.
Reviewed help desk tickets, security logs and audit reports.
Implemented new policies, procedures and infrastructures to comply with HIPAA.
Support hospital staff via remote access through VNC & LogMeIn.
Troubleshoot & resolve hardware, software & network-related problems.
Superior communication & interpersonal skills; proven ability to remain calm in confrontational situations.
Worked in team environment; as well as independently on specific projects.
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