Edmond Percy, Jr.
C: 917-***-****, H: 631-***-****
***********@*****.***
Related Work Experiences:
New York Sports Club/TSI Deer Park, NY
Operations Manager, December 2013-Present
Responsible for ensuring member retention strategy is adhered to through the successful management and monitoring of the member experience.
Maintaining a clean facility and friendly staff in accordance with the company standards
Reviewing and revising profit and loss statements, and financial statements
Developing a high performance team and achieving measurable results
Responding and resolving service complaints
Planning and organizing work tasks necessary to run the sales team
Managing Sales Staff, Sports Club for Kids Team, Welcome Team, lifeguards, and clean crew.
Crunch Fitness New York, NY
Sales Director, January 2007-Febuary 2008, July 2010-November 2013
Recruiting new members both inside and outside club.
Conducting interviews of sales staff, training new sales representatives and overseeing support staff.
Advising clients on physical fitness, weight training, and nutritional health programs.
Conducting presentation for potential corporate accounts, and small businesses.
Managed staff quotes for membership sales, and generated running monthly reports for club goals.
Suffolk County Department of Social Services Deer Park, NY
Social Services Examiner, August 2009-March 2010
Using Excel, filing case material for applicants, posting data to office records; processing vouchers, answering telephones, processing case records using WMS (Welfare Management System).
Assisting clients by mail in the delivery of oil, gas or electric services for energy program.
Conducting personal interviews with applicants, computing budgets for applicants and determining applicants' eligibility for assistance.
Performing fieldwork to obtain verification to be used in the eligibility determination process.
Evans and Paul Unlimited Corp Plainview, NY
Accounts Receivable, February 2009 – May 2009
Assisted Accounting Department and Controller.
Performed daily collection calls on open invoices.
Collected checks from customers to satisfy accounts payables.
Kept track of customers’ terms and agreements for upcoming payments.
Created invoices for deposits, balances, and terms.
Emailed and faxed payment applications to customers.
Created new books in QuickBooks and Moreware software.
Filing A/R and A/P documentation, shipped items to customers through UPS and FedEx, and covered receptionist duties when receptionist was unavailable.
Created AIA Documentation for payment requisitions.
Expedite Conferencing Solutions and Technologies Westbury, NY
Sales and Marketing Coordinator, February 2008- January 2009
Customized solutions to state and local government agencies, as well as private and corporate accounts ranging from small businesses to Fortune 500 companies.
Provided potential and existing clients with Hardware equipment, software solutions, management services, and technical support for video and audio conferencing units.
Daily duties including date entry, account management, site surveys and soliciting prospects via old calling.
Member of creative marketing team which develops business strategies in internet, print, and multimedia.
Maintained and distributed all marketing and promotional materials during trade shows and special conference events nation-wide.
Verizon Information Services New York, NY
Advertising Client Consultant, January 2004-November 2006
Provided potential advertisers with marketing and business development strategies in Internet, print, and multimedia.
Daily duties included soliciting prospects and building new relationships via cold calling.
Updated existing Verizon Information Services clients with new information and inventory.
Assisted the graphic designers in the development of promotional items such as e-banners and print brochures.
AWARDS: National Platinum Plaque Awards at Crunch for highest revenue grosser; National Platinum Plaque Award for highest revenue grosser personal training packages
New York Sports Clubs/TSI
Certified Pool/Spa Certification
EDUCATION:
Queens College of the City University of New York
Bachelor of Arts in Accounting & Information Systems
In Progress
State University of Oswego New York
Business Marketing August 1999-May 2002
Computer Skills:
Knowledge of Microsoft Word, Excel, Office, Access, QuickBooks, Peachtree and Internet Research.