Customer Service Sales

Zainab Bakare

******.*.******@*****.***

Objective

High-achieving sales associate/student offering an extensive background in customer service, sales, customer relations and merchandising. Self-directed and self-motivated team player that also works well independently, while demonstrating positive energy, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Education

Prairie State College August 2014-May 2015

Associates in Fine Arts

GPA: 3.5- Dean’s list

Experience

Dunkin Donuts

Cashier May 2014-May 2015

Served over 200 customers a day

Educated customers on beverages and monthly food promotions

Maintained visually appealing and effective displays for the entire store.

Actively listening to customer concerns and giving appropriate feedback.

JCPenney (Seasonal)

Sales Associate November 2014- December 2015

Answered customers’ questions and addressed problems and complaints in person and via phone.

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Up sales with great customer service

Walgreens

Customer Service Representative May 2015- Present

Educated customers on product and service offerings.

Maintain Inventory and restocked shelves

Greeted over 100 customers and provided extra customer care

Consistently meeting set goals by up sales and suggesting common add ons

Demonstrated the ability to multitask, handling phone calls and customers simultaneously

Volunteering/Activities

Student Government, Personal Relations Director December 2014- May 2015

Student Review, Art Director August 2014-May 2015

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