Store Manager
Resume:
Corinne J O’Connell
Windsor
Berkshire
SL4 1SS
Email: ****************@*******.***
Mobile: 079**-******
Personal Statement
I am an experienced retail manager with a proven track record of being hardworking and proactive. I have excellent communication skills and enjoy working as part of, and leading a team of individuals. As a reliable self-starting person, who has lots to offer in terms of enthusiasm for work and life, I have an ability to bring high standards to the workplace and achieving sales targets. I meet deadlines and promote great customer service at all times with a positive attitude. I am currently seeking a new challenge where I can continue to use my experience and skills in sales and customer service.
Career History
Employment: Wood of Windsor/Yardley of London
Job Title: Retail Manager
Location: Windsor
Dates of Employment: 12th March 2013 – current
Key achievements:
Generating new business into the store through face to face promotional work.
P&L’s: Reviewing the monthly P&L figures to highlight profits, and review how to keep losses and costs to a minimum.
Customer service: Maintaining excellent customer service at all time and ensuring customer‘s needs are always met to the highest standards
Stock Management: Ensuring stock levels are kept to a minimum, but always having enough back up stock for top selling lines.
Maintaining the store is at its highest standard at all times.
Training: Interviewing, motivating and training of all staff.
Rotas: Ensuring the store has adequate staff at all times.
Employment: Raffles Gift Shop
Job Title: Store Manager
Location: Windsor
Dates of Employment: 1st November 2012 – 14th January 2013
Key achievements:
Maintaining the store at its highest standards at all times.
Stock Management: ordering stock & merchandising.
Rotas: Ensuring the store has adequate staff cover at all times.
Customer Service: Making sure customer’s needs are always met to the highest standards.
Cash handling: Full control of cash on a daily basis.
In store delivery service: Ensuring promptness of all customer’s orders & deliveries.
Employment: Salon Coco (Hair & Beauty Salon) Aveda
Job Title: Salon Owner and Director
Company: Salon Coco Ltd
Location: Maidenhead
Dates of Employment: March 2007 – April 2012
Key Achievements
Creating Salon Coco
Managing the day to day running
Recruitment of staff
Building a client base of approximately 4,000 clients
Innovative marketing- promotions-and corporate discount schemes
Gaining a 5 star accolade through the Good Salon Guide
Incorporating other sought after treatments such as: Botox & fillers, teeth whitening and Garra Ruffa Fish pedicures
Offering clients massage & reflexology treatments
Dealing with wages, revenue and cash flow
Ordering of stock and performing stock takes
Employment: Revived Hair & Beauty Salon (Aveda)
Job Title: Senior Therapist
Company: Revived Ltd
Location: Windsor
Dates of Employment: September 2002 – August 2005
Key Achievements
Building a client base
Looking after the operations within the Beauty treatment rooms
Offering client treatments, including massage, reflexology & facials
Making sure all therapists performed to the best of their capabilities
Stock taking
Employment: Windsor Remedy Centre
Job Title: Masseuse & Reflexologist
Company: Windsor Remedy Centre
Location: Windsor
Dates of Employment: April 1999 – September 2002
Key Achievements
Build up a regular client base
Working alongside the resident Chiropractors & Physiotherapists
Performing Massage & Reflexology
Windsor School of Natural Therapies
Location: Windsor
Dates of Courses: September 1998 – April 1999
Diploma course in Massage & Reflexology
Key Achievement
High Grades achieved
Owned and ran a newsagent
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