Manager Technical Support
Resume:
Donald E. Sistek
Florissant, Mo. 63033
********@***.***
EDUCATION:
Bachelor of Science - Computer Science
Southeast Missouri State University, Cape Girardeau, MO.
Minors in Economics and Business
EXPERIENCE:
In my current position I create Purchase Order’s, customer orders, invoices, shipping tickets and Bills of Lading. Have been the company representative and internal auditor for ISO 9001:2008 and keeping the company compliant with OSHA regulations. Responsible for the receiving of all material including unloading trucks, unpack and inspect the material, enter the data into the computer, tag and put the material into inventory. Coordinated daily cycle counts and inventory issues. Team leader of 1 to 4 people for the maintenance and customization of the vendor-supplied CICS software application. Project leader for a couple of accounting applications. Section manager of the CICS technical support group of 4 people including 2 systems programmers. Manage the Programming section of 2-4 programmer/analysts.
OBJECTIVES:
Work for a company that understands that the employees are the most critical asset and is interest in customer satisfaction more than the bottom line. I am looking personally to help a company grow with my wide variety of experience. I pride myself as a very quick learner of application software and company needs. I enjoy helping out a company in more than just my job responsibilities by helping others.
ADDITIONAAL SKILLS:
Driving: CDL Class B license with no restrictions and a passenger endorsement
Forklift: Certified
Awards: Alpha Kappa Psi Award - Outstanding Senior in Computer Science,
Deans List 2 years
Computer: Programming skills with mainframe application software. Fluent with Microsoft WORD, EXCEL, POWERPOINT, OUTLOOK, ACCESS. Created my own ACCESS databases and reports. Knowledgeable with SQL and CRYSTAL reports.
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