Wilton John Picou, III: B.S., M.A., M.B.A.

*** *. ******** **** **.

Phoenix, AZ

acr1et@r.postjobfree.com

504-***-****

Summary

I’m an analytical and visionary team player that builds strong relationships; which displays a passion to be detail-oriented, great communicator/liaison throughout all departments, deadline-focused whom managed unique production Microsoft SQL Server database instances, administers Windows/VM/Unix/AIX servers, maintained Active Directory/Citrix/Web interface environments, monitored Cisco Router/Switches, completed multi-million dollar projects on time, launched new solutions to reduce team’s labor costs, grew revenue, and have an admiration to reach the organization’s objectives by leveraging business strategies for all stakeholders while still smiling!

Experience

BJC HealthCare

Senior DBA Analyst (Operations Center) October 2011 - February 2015

Proved 24x7 Support for complex IS technologies with Database Administrator emphasis for the Operations Center, identifying potential hazards to critical clinical and non-clinical applications, detecting outages in coverage areas, securing SQL objects, using ITIL foundations and following SDLC, engaging business cases with 3rd party vendors for root cause analysis, partnered with key stakeholders for gathering of concepts, applying reporting solutions from research for systems and healthcare production applications; like Nextgen, McKesson, AllScripts, PeopleSoft and 3M, that provides feedback to other groups on all cases to ensure their objectives were met, created scorecard using SSRS with front-end dashboard(Report Manager and SharePoint), SSIS, SSRS and SSAS for managers metrics through predictive analysis(ETL on SQL(OLAP),use of DB triggers, DML, DDL statement helped manage projects to tune SQL queries for reporting purposes on SQL Servers 2012-2005(Always-On/Clustered/non-clustered databases), documented knowledge base articles for entire enterprise to utilize for troubleshooting: SQL(OLTP) and Oracle databases via SolarWinds/Idera/RedGate/SQL Profiler/ Perfmon/Activity Monitor/Indexing Tables/Oracle Enterprise Manager(GRID).Administered Citrix applications on platforms: Windows server 2008R2 and Unix-Redhat v7. Administer SAN IBM XIV and EMC Data Domain support, attending daily change review meeting to discuss nightly concerns and maintaining a high percentage of resolving each case without escalation, request fulfillment for known risks to the production environment. Scheduled jobs to automate different database related activities including backup; monitoring database health, disk space, backup validation, error log, and space usage.

Database Administrator, August 2010 - October 2011

Delivered database administration solutions on more than 2,000 production databases;~40 Terabytes – Megabytes, in size, by installing, upgrading, migrating, optimization, normalizing data, troubleshooting, managing big data and Teradata, SQL tuning, SQL Replication, Database Modeling, Creating Tables/Views/Schema/Stored Procedures/User Roles-permission, SQL mirroring, DB Security for Windows/SQL Authentication, DTS packages and backing up data to SAN(EMC-Data Domain and IBM-XIV) for 24 x 7 critical clinical and non-clinical applications like McKesson, AllScripts, Nextgen and Kronos that governed BJC’s infrastructure under HIPPA and other regulatory policies, developed and designed application that automated monitors database backups through SQL Management Studio, BI tools: Visual Studios 2008 on SQL Server; 2012,2008, 2005, to create packages for SSIS on SQL(OLAP) databases from experimental methods to report to web for client using SSRS via T-SQL programming that improved processes for daily tasks on the team with queries that use various data types, also testing packages/scripts/upgrades/updates in a DR environment ensuring integrity of data for end-users. Collaborated with business analysts; developers, project managers and team lead for solutions to application issues. Installed, configured, and Maintained SQL Server 2012 and 2008 R2 in development, test, and production environment. Installed, configured and maintained Fail-Over Clustering. Installed and configured SQL Server Reporting Services (SSRS). Installed configured and maintained Replication, (Transactional), and Mirroring for High Availability. Applied SP (Service Packs) on SQL Server 2005 and 2008 R2 manually and slipstream.

Monsanto

Database Administrator, January 2010 - June 2010

Pro-actively maintained availability for Production and Development environments by documenting procedures, creating T-SQL scripts to automate processes, identified actionable items and managing data for end-users on over 500 world-wide databases, audited security vulnerabilities, fulfilled requests for analysis of production in-house applications via SSMS.

Experience Continued

Application Quality Assurance Analyst, December 2008 - June 2009

Established new methods of testing that accelerated the application development lifecycle, while negotiating critical decisions to the quality of deliverables that conformed to Monsanto's global standards through PXE tools and Altiris software.

Education

Webster University

Master of Business Administration, Business, 2012 – 2013

Studied Abroad in Costa Rica; Doing Business with Latin America (2 weeks)

Webster University

Master of Arts, Information Technology Management, 2010 - 2012

Studied Abroad in China; Global IT Development (2 Weeks)

Harris-Stowe State University

Bachelor of Science, Management Information Systems, 2006 – 2010

Technical Expertise

Database Administration

Programming Language

Microsoft SQL Server; 2005, 2008, 2012

T-SQL

Microsoft Access 2007 1010

C#

Oracle 9i,10g,11g

MySQL 5.5

VB Script

PHP

SAN

Networking

IBM XIV

Cisco routers and Switches

EMC Data Domain

IPs/DNS/DHCP/Firewalls

TSM: Tivoli Storage

UPS

Solaris

Servers

Applications:

Windows; 2003, 2008, 2008R2, 2012

Microsoft SharePoint

Unix/Linux/AIX

Citrix

VM Ware

Active Directory

Team Foundation Server 2010 and 2013(recent Microsoft training)

Microsoft Visual Studios 2008, 2010, 2012

Other Expertise

Finance

Strategy

Leadership & Organizational Behavior

Entrepreneurial

Procurement

International Business

Marketing

Build a strong reputation

Building people networks

Collaborate successfully

Communicate effectively

Practice humility

Prioritize effectively

Solve problems for others

Understand the business environment

Environments

Production, Test, Development, Windows, Unix/Linux/AIX, Virtual

Certifications

ITIL Foundation MTA- Database Fundamentals MCSA-SQL Server 2012 MCSE-Data Platform

October 2011 In Progress In Progress In Progress

Honors and Awards

Chosen for the George Herbert Walker School of Business & Technology Travel Award: MBA (Master of Business Administration) Grant for Study Abroad Program to Costa Rica from Webster University

Chosen for the George Herbert Walker School of Business & Technology Travel Award: ITM (Information Technology Management) Grant for Study Abroad Program to Hong Kong and China at Webster University

Graduated on the Vice President's List at Harris Stowe State University

Selected (twice) as a co-op for Monsanto IT based on academic and technical performances

Awarded grant for technical skills at Lawson State Community College in Birmingham Alabama

Successful completed STEP-UP internship for young engineers of Alabama

Interests

Creating Websites: WordPress(CSS,HTML,PHP); Analytical training, database studies, project management, entrepreneurship, international business, sports, travel, clinical systems, finance, operations and new technologies

Volunteer Experience

Johnson Valley Ranch Golf Course

February 2015 - Present

Give something back to the game that I love.

Pedal the Cause

October 2011 - Present

Provide funding for cancer research at Siteman Cancer Center and St. Louis Children's Hospital through our annual cycling challenge.

Groups

STL Club

Private dining club

Webster CEO

Entrepreneurship club

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