Customer Service Home Health

Ligia I Darby

*** **** **** ** ******, Ohio ***** 440-***-****

Education:

****- **** *******- **** ******** College-Certificate of Completion

Elyria, Ohio

****- ******** ********* *****- Lorain County Community College

Elyria, Ohio

1983- High School Diploma- Admiral King High School

Lorain, Ohio

Experience:

2015- Charak Health and Wellness-Nurse

Elyria, Ohio

• Patient assessments

• Pharm. Management

• Counseling

• DAMD

• Drug screenings

• Monitored OORS reports

2013-2015- Site Coordinator/Team Leader- Nord Center

Lorain, Ohio

Responsible for the day to day operations of the facility

•

Assess and monitor client's needs

•

Filled pill minders for staff administration

•

Medication monitoring and updates

•

Monitored for adverse reactions related to medication/changes

•

Verified physicaian orders as waranted

•

Crisis intervention

•

Case management

•

Completed admissions and dischargesCaptain Roger Donlon

•

Document, followup and completed investigative reports

•

Ensured that staff, visitors and families adhered to client's rights

•

Provided community outreach and support

•

Built and maintained partnerships with other agencies and vendors.

•

Assisted with hiring process-interviewing, drug screening, TB testing BCI

•

Provided staff training/inservice and evaluations

•

Prepared quarterly report for continued funding

•

2011-4/2013- Lorain's PRIDE Initiative Grant-Nord Center

Lorain,ohio

Community outreach

•

PRIDE screenings for programs and services

•

Prepared quarterly reports

•

Case management/follow-up

•

Completed Government form for each participant (GPRA)

•

Built and maintained new partnerships in the community

•

Assisted and facilitated the JOBS program

•

Provided community resources

•

Program marketing

•

2009-2013- Skilled Nursing Coordinator/Home Health Nurse- Fraternal Health care LLC

Lorain/Cleveland, Ohio

Nurse Coordintaor

•

Prepared files for admission to services

•

Assigned cases to RN/LPN

•

Completed and submitted Medicare/Medicaid report for billing office

•

Opened Passport home health cases

•

Provided skilled nursing to in home clients

•

Provided skills training to home health aides

•

2001-2008- Staff Development Coordinator- The Renaissance Retirement Community

Olmsted Township, Ohio

Staff training and education

•

Teaching, tracking and maintaining OSHA Compliance

•

Customer Service training

•

Interviewing

•

Recruitment and retention

•

Team Building

•

Scheduling and HR duties as assigned

•

Staff Nurse PRN

•

Health and Wellness Clinic Nurse

•

References upon Request

Contact this candidate