Customer Service Sales

KEVIN OGDEN

**** ************ ***** *****: 281-***-****

Houston, TX 77077 Email: *********@*****.***

Career Profile

A top-performing warehouse operations and sales management professional with more than five years of experience combining operational management, business development, and customer service expertise to maintain cost control levels while providing exceptional service in competitive business markets. Reputation of effectively collaborating with other team members to successfully manage targeted goals and initiatives. Seeking a challenging warehouse management position within a diverse environment to utilize strong sales, operations management, team leadership, and multi-tasking capabilities to increase company growth and brand awareness.

Goodman Distribution Inc.

4/2015-8/2015

Materials Handler

Job Description: Reception, distribution, and quality inspection of products

Warehouse installation oversite while reading and comprehending schematics in accordance of OSHA safety standards

Organizing materials for accessibility and expedience with team members

Direct sales with walk-in or will call customers using Lexicon technologies™; scanners and software

FMC Technologies

10/2014-3/2015

Technical Service Personnel

Job Description: 24-hour reliability for oil field industrial equipment installation and servicing

Utilized effective communication to facilitate collaboration among various contracting companies

Responsible for on-site project management i.e. strategic planning and analysis to provide valuable service

Maintained complete knowledge in regards to servicing and on-site equipment installation

Strictly complied with OPEC safety guidelines and regulations

Hydro Leduc NA Inc.

12/2013 – 9/2014

Warehouse Supervisor

Job Description: Responsible for various activities in regards to shipping and receiving, quality control, record keeping, stock organization, etc.

Received ocean, ground and air shipments of new and warranty products including other items needing repair

Re-organized and repackaged products for shipment to customers

Warranty analysis of pumps, motors, and other equipment

Maintained shipping and receiving records and inventory using Excel and QuickBooks programs

Maintained orderly work space and ensured availability of supplies

U-Haul

05/2013-03/2014

Customer Service Representative

Job Description: Responsible for maintaining the equipment and utilities for optimal customer usage as well as direct customer service

Maintained vehicles through a series of incremental inspections

Changed damaged wheel assemblies and replaced lights, fenders, hitches, etc. as needed

Installed hitches, receivers and electrical components for trailer-towing on customers’ vehicles

Maintain regular data entry for performed repairs and other services

Propane sales certified

Responsible for inspection and filling of propane containers

Other Previous Employments

Brake Check

Discount Tire Co.

Westside Tennis and Fitness Club

Certifications

Fundamentals of rigging to land based Energy operations

Aerial Man Lift Training

Overhead Crane fundamentals of safe operation

Forklift Operator Training

H2S Awareness Training

MEQ/PFT

Education

5+ years of college and university education

Proficient in: MS Office (Word, Excel, PowerPoint), Access, QuickBooks

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