Management Microsoft Office

John Oluwatosin Kuforiji

**, ***** ******, ********, ***** SW, Lagos 101232

080******** ************@*****.***

ABOUT ME

A burgeoning IT Service and Project Management/Support professional with experience in managing simple and complex projects mostly in the Information Technology Industry. I possess very good practicable knowledge of the two most popular Project Management methodologies and an extensive experience in managing numerous IT projects with the aim of delivering effective solutions and ensuring customer satisfaction.

CAREER OBJECTIVE

I relish opportunities in challenging business environments driven by performance and quality. Being a self-starter and self-motivator, I derive joy and fulfillment in providing solutions and bringing proposals to reality through the successful completion of projects in a way that ensures customer satisfaction and maximizes profit for the business.

WORK EXPERIENCE

Arit of Africa Limited, Yaba, Lagos 2014 - Present

A world-class IT services organization that specializes in the deployment of high-end IT systems, solutions and services.

Role: Project Manager

Job Description

Maintains information technology strategies by managing staff; researching and implementing technological strategic solutions.

Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.

Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe and secure work environment; developing personal growth opportunities.

Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.

Directs technological research by studying organization goals, strategies, practices, and user projects.

Completes projects by coordinating resources and timetables with user departments and data center.

Verifies application results by conducting system audits of technologies implemented.

Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.

Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.

Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

Maintains quality service by establishing and enforcing organization standards.

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Contributes to team effort by accomplishing related results as needed.

Achievements

Design of an electronic Petty Cash Request solution for the organization

Design and Implementation of an Invoice, Quote, Inventory and Order Management solution for the organization

Design and Implementation of a Human Resource Management Solution for the organization.

RusselSmith Nigeria Limited, Lekki, Lagos 2012 - 2014

An ISO 9001:2008 certified Asset Integrity Management Services Company, incorporated to serve the needs of the global oil and gas exploration and production industry, using rope access technology as the principal medium of access.

Role: Systems Support Officer

Job Description

Management and maintenance of company network infrastructure consisting of Unified Communication Routers, POE Switches, CISCO IP Phones, Servers and Cyberoam UTM device)

Investigate user problems, identify their source, determine possible solutions, test and implement solutions.

Investigate, recommend and install enhancements and operating procedures that optimize network availability.

Management and maintenance of organization's VPN, ensuring its availability and security.

Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.

Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.

Installation and maintenance of project technology equipment.

Training of project field engineers on how to use technology equipment and tools.

Assisting in the preparation of project schedule, plans and reports.

Ensuring proper storage, integrity and security of project documents.

Achievements

Designing of Company VPN to aid its expansion program.

Successful installation and configuration of Cyberoam Unified Threat Management device.

Reconfiguration of CISCO IP phones to disable external calling capabilities.

Creation of a Systems Administration Procedure to aid the maintenance of IT equipment.

Implementation of a Call Recording Solution for Quality Management purposes

Wilther Consulting Limited, Ibadan, Oyo State 2011 - 2012

An IT services company, committed to providing cost effective support and maintenance solutions to numerous clients across all industries.

Role: Senior Consultant

Job Description

Developing IT training solutions for clients.

Coordinating and managing IT workshops and seminars.

Provision of customized IT solutions to clients.

Grapevine Consulting Limited, Ibadan, Oyo State 2010 - 2011

A management training and consultancy services provider with years of experience.

Role: Client/IT Support Officer

Job Description

Development of training topics and modules.

Organization of local and international workshops.

Management and maintenance of the company's LAN.

Interacting with clients and training facilitators.

Achievements

Design of company's website.

Facilitation of seminars on

oProject Fiduciary Management - Ghana

oProject Performance and Communication Management -Ghana

oResults-Based Monitoring and Evaluation of Projects - Dubai

oResults-Based Financing of Projects - Nigeria and some more

Verbum Networks, Ibadan, Oyo State 2010 - 2011

A leading Internet Service Provider in the South-West of Nigeria..

Role: IT Instructor

Job Description

Teaching of Computer Appreciation courses.

Teaching students how to use the Microsoft Office tools.

Intercontinental Bank Plc (Access Bank), Ibadan, Oyo State 2008 - 2008

Role: IT End User Support - Industrial Attaché

Job Description

Provision of IT support services for users.

Maintenance of IT equipment.

Supervision of vendor installations of IT equipment.

PROJECTS

Implementation of Voice Recording Solution on Existing Voice Network at RusselSmith Nigeria Ltd.

Implementing of NextGen Network Security and Access Control Solution for Ecobank Nigeria Plc

Implementing of NextGen Network Security and Access Control Solution for MTN Nigeria

Implementing of NextGen Network Security and Access Control Solution for First City Monument Bank Plc

Implementing of NextGen Network Security and Access Control Solution for Oando Plc

Implementation of Cisco IP Based Voice, Video and Data Collaboration Solution for Lagos Business School

Implementation of a WAN Bandwidth Optimization Solution between offices for Sigma Pensions

Implementation of Cisco Prime Infrastructure for Oando Plc

Procurement and Installation of Network Active Devices at GTB

Implementing of NextGen Network Security and Access Control Solution for Etisalat Nigeria

Microsoft SharePoint 2013 Upgrade for Nigeria Deposit Insurance Commission

Network Penetration Testing for Nigeria Deposit Insurance Commission

Internet Edge Re-design and Implementation for Crusader Sterling Pensions

AREAS OF EXPERTISE

Project Management

Integration of new technologies to an already existing system.

IT Service Management

Requirements Management

Communications Management

Management of Customer/Client Expectations

Time and Resource Management

Network Management and Troubleshooting

Microsoft Office Tools

CERTIFICATIONS

PMP - Project Management Professional

CCNA - Cisco Certified Network Associate

PRINCE2 - PRojects IN Controlled Environments

ITIL v3 - Information Technology Infrastructure Library

CCNSP - Cyberoam Certified Network Security Professional

LPIC-1 - Linux Professional Institute Certified Administrator

Novell CLA - Novell Certified Linux Administrator

EDUCATION

Computer Engineering 2004 - 2009

Covenant University, Ota, Ogun State, Nigeria

B.Eng (Second Class Lower)

PROFESSIONAL ASSOCIATIONS

Project Management Institute Nigeria Chapter

Project Management Institute Durham Highlands Chapter

Project Management Association of Canada

INTERESTS

Technology, soccer, and learning new things.

REFERENCES

Lakin Soleye

Executive Director – Government Relations, RusselSmith Nigeria Limited

Email: *******@****************.***

Banjo Ogunlela

Team Lead – VIP Support Services, Shell Petroleum Development Corporation

Email: ********.********@*****.***

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