Customer Service Sales

John Patton

**** ******* **** - ********** ***, OH 44118

**********@*****.*** - 216-***-****

Completing a Bachelor of Science of B.A., my professional offering to any organization would be detailed- orientated approach to any task. I offer a diverse background which includes strong administrative skills coupled with a high level of customer service interaction. I enhance the problem solving process with creative thinking skills and fact-based decisions for overall business growth. I have a passion for leading teams with measurable results.

WORK EXPERIENCE

Warehouse Supervisor/Shipping Recieving

Commercial Anodizing - Willoughby, OH - 2006 to Present Shipping / Receiving

• Preform receiving, creating work orders and inspection of parts. Performed invoicing and billing of these raw materials. Produced documents for shipping for both FedEx and UPS shipments of various sizes. This included utilizing local trucking companies to ensure times and deliveries' of finished products of this anodizing company.

Vending Machine Distributior and Route Sales

JEP Enterprise - Cleveland, OH - 2004 to 2006

Sales, service and installation of vending machines and products for area businesses. Lead Claims Clerk

Veterans Administration - Brecksville, OH - 2002 to 2004 Fee Basis Dept. investigated claims by insurance companies, physicians and hospitals for accurate billing and payment to all parties.

• Performed research of medical records and files to insure medical coverage's applied to each individual case was accurately reported

Lab Technician

Ben Venue Laboratories - Bedford Hts, OH - 1997 to 2002 Responsible for monitoring the process for which injectable drugs which were to be frozen in a process called lyophilization

• Maintained hourly reports and computations from computer operated Freeze Dryers in a network of controlled temperature settings of valves to ensure proper in-house protocol. EDUCATION

Former U.S. Marines

U.S. Marine Corps Unit Diary School - Atlanta, GA

1986 to 1994

University of Phoenix - Beachwood, OH

ADDITIONAL INFORMATION

SKILLS: Great Listener, Excellent Verbal & Written Communicator, Strategic Thinker

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