Sales Customer Service

Philip M. Toughey

(C) 949-***-****

********@*******.***

EXECUTIVE-LEVEL SALES/CHANNEL MANAGEMENT

Leader with proven track record in Sales Management & Business Development, with comprehensive expertise within the legal, eDiscovery, BPO & Printing and Publishing Vertical here in the US & Europe. Consistent track record of surpassing established quotas and revenue targets.

C-Level Executive Sales & Business Development Leadership and sales.

Strategic Planning & Marketing.

Pipeline & Sales Cycle Management and Growth

Industry, Market & Consumer Analysis. Consultative

Solution Selling (SPIN). Prospect Scripting & Lead Generation. Revenue & Expense Forecasting.

Sales Team Recruiting, Training & Development. Compensation Program Development. Presentation &

Negotiation Skills

PROFESSIONAL EXPERIENCE

Integreon January 2015-Present

Director of Sales Operations

Manage all support functions for the sales force for the US team and international. These functions include planning, reporting, quota setting and assist VP of Sales in East and West for sales optimization, sales job design, training, on-boarding, sales compensation design and admin, recruiting and HR responsibilities.

Sales support of 5 VP sales and 4 regional Managers, grown of sales team from 18 to 26 in 9-months

Increased revenue in 3 quarters from $86MM - $104MM with 22% return across three business units

Have 5 named house accounts, grown business with major financial group, from $5,1MM quarter to $6.6MM

eMag Solutions/Renew Data November 2012 – December 2014

Channel Sales Director

Sales Target 2013 $1.8MM Sales Revenue $2.12MM

Sales Target 2014 $2.0MM Sales Revenue $2.44MM

Supporting eight Regional Sales Directors with large/complex back-up tape restoration and ESI projects

Signing six new Channel sales partners to Renew Data

Signing 4 VAR’s to Renew Data partner program

Hosting 1-2 partners at corporate HQ in Austin per month for demonstrations / Monthly road shows to various US cities

Support own P&L and expenses and marketing budget, $1.2MM PA

IDiscoverGlobal Inc / Evolve Discovery March 2010 – November2012

Litigation Consultant

Sold full EDRM eDiscovery Process from Rule 26F, Collections, Hosting, Document Review & Analysis

Clients include Am Law Top 10 in Southern California & Fortune 50 companies

2010 Plan $1.1MM Closed $1.34MM

2011 Plan $1.4MM Closed $1.55MM

2012 Plan $1.5MM Closed when resigned $1.88MM

Designed and implemented 3 targeted campaigns to sectors and corporate directors to further drive sales and revenue

Electronic Evidence & Discovery March 2008-March 2010

Business Development Manager

Re-engineered sales department to improve regional performance by networking and selling to top CIO’s, aggressively pursuing new business development in emerging vertical sectors including Fortune 20 Corporations in S. California

Surpassed 2008 goal with revenues exceeding $1,425,000

2009 goal $1.5MM, 104% of plan

Designed and implemented 3 targeted campaigns to sectors and corporate directors to further drive sales and revenue

IKON Office Solutions March 2006 – March 2008

Sales Manager for Los Angeles & Century City locations

Responsible for generating $6.1M in revenue in 2007

Responsible for national account development, (corporate legal divisions, law firms and government sales) from prospect to close; active management resulted in a 29% overall increase in prospecting and a 12% increase in profits for 2006-2008.

Managed 2 facilities throughout the Southwest Area, including, 15 Account Representatives and 12 Customer Service Representatives.

AGFA Corporation June 2002 – Jan 2006

National Account Manager / Packaging Specialist

Sold over $50M of AGFA Hardware / Software & Consumables

Presidents Club 2002/3/5

Managed 16-State Western Region.

Co-Managed AGFA team of sales and Technical representatives including 22 sales managers, 25+ technical support staff.

Actively managed all key accounts from prospecting to close, resulting in an 18% growth in profit.

PROFESSIONAL DEVELOPMENT AND MEMBERSHIPS

Topline Leadership: Executive Sales Management

Krassas Negotiating Skills retreat

Tony Robbins Highly effective executives training

Selling to Lawyers / A personality Types inc Body language & Problem Solving

American Management Association: Effective Executive Speaking

American Management Association: Executive Presentation Skills

Franklin Covey 7 Habits of Highly Effective People: Franklin Covey Time Management

EDUCATION ;

St. Brendan’s College, England. 1988, BA – Communication Arts; Bristol, England.

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