Customer Service Medical
Resume:
Cecilla Covington
Houston TX, 77078
*****.**@*****.***
Objective
To obtain and secure a position that will enable me to use my organizational skills, as well as my ability to work well with people. I am a quick learner and always up for a challenge that will enhance my career goals.
Skills
Charting
Filing
Medical Records
Insurance Verification
Pre-certification
Appointment scheduling
Basic Billing and Coding
Expert with Microsoft Office
MediSoft
40 WPM
HIPAA & OSHA Trained
Insurance Claim Forms
Medical Terminology
Education
Everest Institute -Houston, TX 12/13 to 09/15
Medical Billing and Coding Diploma
Texas School for Massage Therapy-Houston, TX 08/12 to 09/13
Massage Therapy Program
Barbara Jordan High School-Houston, TX 08/04 to 05/07
High School Diploma/Business Program
Work Experience
Lowe’s Home Improvement 04/2015 to current
Customer Service/ Cashier
Handled Returned Items from the customers.
Placed internet orders.
Multitask with answering phone calls while assisting customers face to face.
Handled big purchase orders of customers.
Provided great customer service.
Professional Medical and Surgical Clinic-Houston, TX 08/2015 to 09/2015
Medical Billing and Coding (Externship)
Work independently.
Paid attention to detail.
Properly used diagnosis and procedure coding.
Perform charting, filing, maintaining medical records.
Insurance verification and precertification.
Appointment scheduling.
Type 40 wpm
George R Brown Convention Center-Houston, TX 10/2008 to 04/2014
Security Office /SS2 Rover
Conducting foot patrols of the interior areas of assigned locations.
Report suspicious activities and persons.
Write detailed narrative reports; maintain daily activity (DARs).
Respond to emergency situations requiring security assistance.
Access control through an admittance process.
Screen visitors and client employees in an efficient manner in order to expedite or bar their admittance to the site of facility.
Check for unsafe conditions, hazards, unlocked doors, and security violations.
Kashemer Gardens Funeral Home-Houston, TX 02/2006 to 06/2007
Receptionist
Answered all incoming calls.
Directed calls to proper personal.
Perform great customer service.
Managed and maintained documents and files by using systematic and alphabetic methods.
Assist with all general clerical and administrative duties.
Cecilla Covington
9726 Arvin Street
Houston TX, 77078
*****.**@*****.***
Reference
Ida Fore
Receptionist
JauQuinn Shaw
Customer Service Rep
832-894- 8467
Cynthia Fore
Receiving Specialist
Lisa Davis
AAPC
Contact this candidate