Customer Service
Resume:
RHONDA ROBINSON
Dallas, Texas **228
Objectives:
To find a challenging position where I can be an asset to any organization and
Be afforded the opportunity to advance.
EDUCATION:
Cayuga High School, Cayuga, Texas
June 1989, high school diploma
Park Place Nursing Home, Palestine,
Texas Certified Nurses Aide Class
Trinity Valley Community College, Palestine, Texas
Medication Aide Training,
Medical Terminology
Bill J. Priest, Dallas, TX
Customer Service Associate:
QUALIFICATION AND CERTIFICATION:
Microsoft Word excel multiple task
Organizational skills good listener Certified Nursing Assistant
Certified Medication Aide customer service EKG’s
Internet intranet CPR
Texas Health and Life Insurance License: 6/26/2015
WORK EXPERIENCE:
UTMB- Dawson State Jail, Dallas, TX- December 2000 until 4/31/2013 -Medical Records Clerk, Patient Care Technicians: gave medication to offenders, took and recorded vital signs, audits,
entered sick call into the computer, stocked medication room. Ordered supplies, made reminders
for appointments, scheduled appointments, pulled new offenders over to their current unit, ordered
medication for the offenders to be sent from pharmacy. Helped the doctors and nursing staff as needed. Release of information for records, looked up housing.
Balch Spring Nursing Home, Balch Springs, TX-October 1996 until February 2000-
Weekend Medication Aide: administered medication to the residence in the facility.
Stock the medication room and medication carts, took and recorded
Vital signs, assisted with ADL’s (feeding, assisted in walking, assisted with toileting). Assisted the doctors
And nurses as needed.
UTMB-Michael Unit, Tennessee Colony, TX- June 1994- October 1996- Certified Medication Aide: gave medication to offenders, took and recorded vital signs, stocked medication room. Ordered supplies, Helped the doctors and nursing staff as needed.
Park Place Nursing Home, Palestine, TX- June 1989 until June 1994- Certified Nurses Aide, Certified Medication Aide: administered medication to the residence in the facility. Stock the medication room and medication carts, took and recorded Vital signs, assisted with ADL’s (feeding, assisted in walking, assisted with toileting). I assisted the doctors and nurses as needed.
PERSONAL ATTRIBUTES:
I am a very driven, self motivated person that has a strong desire to be the best at any position I may hold. I am open-minded to new ideas and not afraid of changes.
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