Systems Engineer

SUMMARY

Technical professional possessing extensive experience in data center operations management, server administration, network communications, client tiered support, and facilities management.

Support IT providing unique deliverables in businesses including Finance, Human Resources, Law, Computer Systems, Healthcare, Insurance, Retail, and Telecommunications.

TECHNICAL SKILLS

Software: VMware Virtual Center, Microsoft Active Directory, Server and Desktop, DNS, DHCP, Linux, NetApp, MS Office, SolarWinds, SAN Storage, RAID, EMC Data Domain.

OS Platforms: VMware ESX 3,4,5, vSphere, Windows 2012/2008/2003 Server, Linux, Windows 7/8.

Applications: SolarWinds, Manage Engine, VMware, v7000 storage, SCOM, Exchange Mail/Outlook, IIS, SQL, MS-Project, MS-Access, Visio, NetApp, Remedy, IBM TEM Big Fix, SCCM.

Network and Security: Symantec, IBM TEM Big Fix, Cisco Routers, VLAN, Security, VPN software.

Project Management: Disaster Recovery, Data Center Operations, Mergers & Acquisitions, Facility Management.

Hardware: Data Center rack, power, cable, and climate management

Servers, Desktop: IBM, HP Proliant, VMware ESX hosts, HP Blades, DELL, Xerox, MACs.

Other: Canon Copiers, Tape Libraries, UPS power, EMC Data Domain, Data Storage Units.

Certifications: ITIL Foundation, VMware VCA, MCSE +Security, CompTIA Project+, Security+, A+, iNet+, Network+, Server+, Linux+, HP-Unix. In Progress: VMware VCP, MCSE 2012.

PROFESSIONAL EXPERIENCE

Global Brands Group, New York, NY 2013-2015

Systems Engineer

Manage infrastructure systems in VMware 5.5, including ESX host hardware installation, initial builds, upgrades, configuration of Network and Storage, clusters, virtual client builds from templates or cloning, storage configurations, VLANs, SRM recovery, TSM backups, P2Vs, and vMotions. Support also included performance analysis and tuning of the environment by 20% utilizing the SolarWinds Virtual manager component. CPU, memory, disk, and network resources were deployed where needed.

Manage Windows Active Directory, DNS, DHCP, SQL, IIS, Exchange Servers, Tivoli Storage Manager (TSM), Citrix, Windows Desktop, and SAN Storage Administration.

SolarWinds and IBM Big Fix End Point Management used for server and client patching and security. Server, network, and power components activity tracked and performance improved in the environment by 25%.

Documented and managed Disaster Recovery and SUNGARD Data Center Facility & Site Inventories including HP, IBM, Dell hardware, VMware ESX hosts, v7000, NetApp storage, HP Blades, power, and KVM consoles.

Support of Application software platforms including Manage Engine, Exchange, IIS, and SQL Clusters.

Healthfirst Managed Services, New York, NY 2011-2013

IS Systems Administrator

VMware 4 administration with virtualization of physical servers (P2V) and ESX host I5 upgrade migrations.

Provided support for Windows Active Directory, SQL, IIS, Exchange Servers, VMware, IBM Tivoli Storage Manager (TSM), Citrix, Windows Desktop, and SAN Storage Administration.

IBM TSM Disaster Recovery Exercises and Management of SUNGARD Data Center and remote sites.

Installation of Data Center hardware including HP Proliant servers with SAN storage, HP Blades, TSM Windows servers with associated tape library, and KVM consoles.

Support of Application software platforms including Helpstar, Hyperion, IIS, and SQL Clusters.

Dover Business College, Dover, NJ 2011

IT Adjunct Professor providing hands on training for Microsoft, Cisco, and IBM certification exams.

Selective Insurance, Branchville, NJ 2006-2011

Senior Network Engineer

VMware administration with virtualization of physical servers (P2V) and VI4 upgrade migrations.

Supported infrastructure environment for Windows Servers, VMware, Cisco Security CSA, Red Hat Linux, AIX, IBM Tivoli TSM, and Cisco Network Administration at Corporate and satellite locations.

IBM Tivoli Backup recovery management for all company data.

Managed Cisco CSA Security, general router and switch management.

Support of Windows Domains, Active Directory, DNS, Security for DMZ zones, and Application software.

Manage IT environments for 22 sites including startup of facilities, administration of Domain Controllers, routers/switch configurations, Tivoli backup platform, and UPS power management.

Installation of Data Center hardware including HP Proliant servers, SAN storage, UPS units, CISCO router, switches, tape libraries, TSM, AIX, Windows servers,and Data cabinets with KVM consoles.

Deployment of Security servers supporting Symantec Antivirus SEP software to all sites using SMS.

Diskeeper Administration of MS cluster servers maintaining peak drive performance.

Support of SOX Security compliance utilizing REMEDY software with change control.

AT&T World Class Services, Bedminster, NJ 2004-2005

Senior Specialist for Web Hosting Operations

Prepared external client network and server platforms based on Global standards for Fortune 500 Corporations in 24 X 7 environment working from remote offices by way of ILO, IMM, and DRAC cards.

Supported 20 Web Hosting service SLA contracts for Windows 2003 servers. Services included basic or advanced monitoring, and enhanced site management.

Installation and testing of Microsoft OS Performance Software, Security Patches, McAfee Antivirus software, Veritas Net Backups, and Windows Time Service, and Microsoft Baseline Analyzer.

Verification of Firewall, Active Directory, DNS, and SQL Database Cluster platforms.

Installation of BMC Patrol software, Knowledge Module configurations for HP/Compaq Foundation Agents, Compaq Insight Manager and Dell Open Manage, and Enterprise Security Manager including Policy runs using Axent ESM.

AT&T Central Service Operations, Bedminster, NJ 2000-2004

Senior Specialist managed over 300 Windows and UNIX databases and web-based servers.

Deployed Foundation software platforms to 1500 clients that included Windows 2003 Server, XP, Linux, FrontPage, BMC Patrol, and custom monitoring applications.

Provided technical support for 15 Server and Network platforms in the Customer Cares unit.

Managed and updated administration of Clearcase software for 40 AT&T/IBM contracts.

Managed national Backup Recovery platform using VERITAS, Windows, and UNIX software.

AT&T Human Resources, Morristown, NJ 1984-2000

Systems Support Specialist/Manager

Supported customized HR and Labor Relations desktop software applications for Windows and UNIX

Trained and managed 10 systems personnel on HR applications.

Analyzed installation and operation of HR applications on several PC and laptop models, recommending improvements through SLA proposals to respective development organizations.

Managed 25 deployments of compensation databases in the Northeast region.

Optimized Local Area Networks for 600 clients improving performance of database servers, network peripherals, and desktop applications.

Project management of 20 data centers and building facilities including power, AC, and network design.

Designed, and managed system administration for UNIX, Windows servers, desktops, and Cisco networks.

Managed national UNIX Disaster Recovery Team for 1200 clients conducting annual recovery drills.

Provided network communication designs, presentations, and support to 7 internal business organizations including network bandwidth analysis, and network configurations.

EDUCATION

Manhattan College, Riverdale, NY

B.S. Business Administration Major: Computer Information Systems

Rutgers University, New Brunswick, NJ

Project Management Certification

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