Quality Control

ASHUTOSH MITRA

Mobile: +91-983******* ~ E-Mail: ashutosh .*****@*****.***

In quest of challenging assignments with an esteemed organization Current Location - Kolkata, India

A detail oriented professional offering distinguished career of around 8 years in the areas of Quality Assurance, Quality Control and Inspection in Bakery, Snacks and Tea Industry as Food Technologist.

Presently with AB Mauri (Twinning’s Tea ) as Assistant Manager - QA.

Worked 1.5 years in Pepsico India Holding Pvt Ltd (Fritolay Division), Kolkata as Executive – QA.

Worked 3.5 years in Britannia Industries Ltd, Delhi as Officer – QA.

IRCA approved Lead Auditor in ISO 22000:2005, FSM Systems.

IRCA approved Lead Auditor in OHSAS 18001:2007 Systems.

Certified SA 8000: 2008 social Accountability auditor from SAI.

Six Sigma Green Belt Certified Professional.

Certified Total Quality Management Professional.

Graduate Diploma with 1st Class in Packaging from Indian Institute of Packaging, Mumbai.

Comprehensive understanding and knowledge about quality standards. Proficient in implementing latest quality techniques for improving the operational efficiency.

Exposure to various tools like 5S-Kaizen Model, TPM, systems like SAP, ISO 22000:2005(FSMS) etc.

Sound knowledge of quality management systems requirements in manufacturing technology domains and possess a thorough exposure to quality cost skills.

Adapt in handling projects in process improvements and quality related activities involving resource planning, in- process inspection and co-ordination with internal departments.

Expertise in various QMS Systems like OSHAS 18001:2007, ISO 22000:2005 (FSMS), TQM and implementing processes that will enable organization to consistently meet and enhance customer satisfaction.

An effective communicator with excellent relationship management skills and strong analytical, problem solving & organisational abilities.

CORE COMPETENCIES

Quality Management System

Developing an integrated management system for meeting standard requirements of quality standards.

Taking stringent quality measures including preparation / maintenance of necessary documents to ensure compliance with above standards & customer requirements.

Periodically conducting Internal Audits to assess the status of deployment of systems and take corrective measures for achieving organizational objectives.

Conducting supplier audits and technically supporting the supplier with regards to QMS & manufacturing process.

Executing customer satisfaction survey (Internal & external) and improving on the points of low rating to make the system inline with customer expectations.

Resolving all internal and external customer complaints; taking timely corrective & preventive actions and preventing the recurrence.

Leading, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.

Maintaining quality document & quality system within dept. and plant as per quality certification within company. CAREER SCAN

ASSOCIATED BRITISH FOODS PLC. ( a Part of AB Mauri) Since June’12 to Present Designation: Asst. Manager – Quality Assurance (Twinings Tea Division) Key Deliverables:-

Responsible for making a quality circle and giving continuous training for improvement so that team can deliver consistent quality product.

Do testing of tea (both raw & FG) as per defined quality standards along with team members.

Solving the technical problem and verifying online quality parameters.

Conducting periodic audits HACCP, OHSAS internal audit, doing risk analysis and managing compliance and building effective MIS system within the team.

Building the system and implementing the food safety management system.

Checking and improving the quality control procedures, from the raw material stage through to the finished product.

Performing root cause analysis and making CAPA for every consumer complaint.

Carrying out process support and development, new product development, and quality control.

Selecting products from suppliers & organizing & doing the regular Vendor audit to improve the vendor Quality.

Formulating product costing based on raw materials and working with finance to provide profitable products.

Addressing issues of safety and quality.

Liaising and cooperating with the technical and commercial team in procurement and technical service, marketing and distribution.

Dealing with Govt agencies like FSSAI, Tea Board and legal metrologies regarding compliance of legal matters. Key Achievements:-

Codex HACCP and OHSAS 18001:2007 system implementation in Twinings India plant.

Implemented effective MIS reporting system in quality within the organization.

Streamlined the process of consumer complaint handling procedures.

Working on benchmarking Global Food safety standards in Associated British Food plc in South Asia region plants.

PEPSICO (Fritolay Division), Kolkata Jan’11–June’12 Designation: Executive - Quality Assurance

Key Deliverables:-

Conducting periodic audits ISO 22000, HACCP, AIB (American Institute of Baking), Corporate. Managing compliance and building effective MIS system within the team.

Quality function Deployment across Food safety system.

Checking and improving the quality control procedures, from the raw material stage through to the finished product.

Verification of online quality parameters on scheduled frequency.

Doing the regular Vendor audit to improve the vendor Quality.

Carrying out process support and development, new product development, and quality control. Key Achievements:-

Green belt certificate holder of PepsiCo People Process Certification.

PepsiCo Laboratory Site Expert Training programme attended for AMEA division.

Implemented ISO 22000:2005 system in Kolkata factory. BRITANNIA, Delhi July’07 – Dec’10

Designation: Officer - Quality Assurance

Key Deliverables at Present Profile:-

Responsible for making a quality circle and giving continuous training for improvement so that team can deliver consistent quality product.

Conducting periodic audits (ISO 22000, HACCP, AIB (American Institute of Baking), Corporate) Managing compliance and building effective MIS system within the team.

Solving the technical problem and verifying online quality parameters.

Building the system and implementing the food safety management system.

Tracking the efficiency, wastages and control.

Implementing new, and modify existing, products and processes in the system.

Checking and improving the quality control procedures, from the raw material stage through to the finished product.

Performing root cause analysis and making CAPA for every consumer complaint.

Selecting products from suppliers & organizing & doing the regular Vendor audit to improve the vendor Quality.

Formulating product costing based on raw materials and working with finance to provide profitable products.

Addressing issues of safety and quality.

Carrying out process support and development, new product development, and quality control.

Developing the ability to repeat processes to ensure consistency and safety.

Liaising and cooperating with the technical and commercial team in procurement and technical service, marketing and distribution, and also with official food inspection and hygiene agencies. Achievements:

Implemented ISO 22000 Certification in two units in BCR division, Britannia Industries Ltd.

Cost reduction in Fuel Consumption in Rusk Baking, in Britannia Industries. International Exposures:-

Visited four sites of Associated British Food plc in UK, Poland, China, Thailand and learned a lot regarding quality systems and procedures.

ACADEMIA

2017 (Expected) : Master in Business Administration (pursuing) from Sikkim Manipal University.

2007 : B. Tech. (Food Technology & Biochemical Engg.) from Jadavpur University, Kolkata secured 72% marks.

2003 : B.Sc. (Chemistry Honours) from Burdwan University, Kolkata.

2000 : XII from Gopalmath High School (West Bengal Council of Higher Secondary Education), secured 67.8% marks.

1997 : X from Gopal math High School (West Bengal Board Of secondary Education), Durgapur; secured 76% marks

IT SKILLS

Operating System : Windows XP and Windows 2007.

Certification : Certificate in Advance MS Excel Programme. SUMMER TRAINING

Organisation : IFB Agro Industries Limited, Noorpur Plant, 24 Pgs, West Bengal. Scope : Worked on fermentation process, waste treatment and distillation process. QC and QA : Sprit analysis, Acid analysis, Raw material & Water analysis. PERSONAL VITAE

Date of Birth : 02nd October, 1981

Address : Subash Pally, P.O. Gopalmath, Durgapur-17, Burdwan 713217 (West Bengal)

Linguistic Abilities : English, Hindi and Bengali

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