Customer Service High School
Resume:
Oleta De'An Webb
Commerce,Tx 75428
*********@*****.***
Education :
Cumby High School
Cumby, Tx
High Diploma May 1997
American Airline Travel Academy
Fort Worth, Texas
June 1997 – August 1997
Skills :
Customer Service
Processing orders, forms, applications and requests for information.
A clear and confident telephone manner.
Experience of working in a busy, inbound call centre environment.
Fully aware of the importance of data security and relevant legislation.
Ability to communicate effectively with a wide range of customers.
Always confirming that a customer is fully satisfied before ending any conversation.
Preformed relay calls when needed
Able to say 'no' constructively, and give 'bad' news in a tactful way.
Able to control a conversation and quickly obtain relevant information
Work History:
Pilgrims Pride, Mt. Pleasant, Texas, February 2010 – Present Auditor
Excel Communications, Bryan,Texas, January 2006 – February 2010, Billing CSR
CompUSA, Dallas, Texas, January 2001 – May 2005, Inbound Sales CSR
Budget Rent A Car, Carrollton, Texas, September 1998 – January 2001, Inbound Reservation CSR
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