Customer Service Front Desk
Resume:
Jewel Naomi O. Donato
Blk ** Lt *A, Pepper St., Kaybagal Central, Metrogate, Tagaytay City
*********@*****.***
WORK EXPERIENCES
Kitchen Personnel (Practicum)
Date of Employment : April 2012 June 2012
Ding Hao Chinese Cuisine
Brgy. Halang, Calamba City
Duties and Responsibilities
Efficiently delivered of food to the customers
Maintained good hygiene and cleanliness of the kitchen and kitchen equipments
Prepared ingredients for food service
Provided assistance to the chef or line cooks if necessary
Front Desk/Receptionist (Summer Job)
Date of Employment : March 2009-May 2009, March 2010-May 2010, March 2011-May 2011
La Vista Pansol Resort Complex
Brgy. Pansol, Calamba City
Duties and Responsibilities
Welcomed visitors; answering or referring inquiries, in person or through telephone
Provided excellent customer service from check-in to check-out
Maintained company security by following procedures and monitoring log books
Conducted proper documentation and communication of actions, irregularities, and reception needs
Maintained safe and clean reception area adhering to the company’s regulations
Key Skills
Knowledge and experience in food service (kitchen and front of house)
Finishing Course for Call Center Agents Certified (100 hours)
Excellent verbal and written communication skills
MS Office Applications proficiency
Time management and leadership skills
Results-oriented and teamplayer
Education
BS Hotel and Restaurant Management
Dates of Attendance : 2010 To 2014 (Undergraduate)
De La Salle University – Dasmarinas Dasmarinas City, Cavite
Secondary Education
Dates of Attendance : 2008 To 2010
Christian School International Los Banos, Laguna
Dates of Attendance : 2006 To 2008
Cahbriba Alternative School Foundation Los Banos, Laguna
References
References are available on requests
Contact this candidate