Customer Care Six Sigma

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(**** – ****) B.Sc. Veterinary Medicine, Cairo University.

Cumulative Grade "Fair"

1. (12-2014 until now) I work as customer care representative. Employer: Technical Chemical Laboratories “TCL” GCC. 2. (3-2012 until 10-2014) I work as customer care specialist. Employer: MAF retail "Carrefour” Egypt.

Mohamed Fathi Elsawy Ahmed Aboshady

Alwathique Building, In front of Arab Cultural Center, flat 703, Alkhan, Sharjah, UAE. Tel: +971********* Or +971*********

E-mail: *************@*******.***

Personal Information

Nationality: Egyptian

Birth Date: 28 Nov, 1983

Marital State: Married

Military Status: Exempted

Languages

* Native language Arabic.

* Good command of both written and spoken English. Computer skills

- ICDL using MS Office 2010 & IE8.

- Very Good Knowledge of Internet applications.

Education

LANGUAGES, COMPUTER SKILLS AND TRAINING COURSES

OBJECTIVE:

A good command English speaker, seeking an esteemed experienced company, to contribute relevant experience in customer care to my working field.

EXPERIENCE

Training courses

- Lean Six Sigma green belt "IASSC certified", Quality academy, 2014.

- ISO 9001:2008 lead auditor "IRCA certified", Quality academy, 2010.

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