Customer Service Representative
Resume:
Adrienne Jackson, CPhT
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MEDICAL SKILLS ADMINISTRATIVE SKILLS
Community Pharmacy
Institutional Pharmacy
HIPAA Certified
Making labels for pill bottles
__ Medical Terminology
Filling Prescriptions
Microsoft Word
Microsoft Excel
Microsoft Power point
Customer Service Skills
Typing Skills
Great Listening Skills
Time Management Skills
Team player
EDUCATION & CERTIFICATIONS
Virginia College, Columbus Georgia April 2013
Pharmacy Technician- Certification
Pharmacy Law and Ethics- HIPAA Certified
I.V. admixtures-Chemo Certified
Customer Service- Certification
PowerPoint-Certification
Community Pharmacy-Patients data, insurance
Institutional Pharmacy-filling prescriptions
Honors: President’s List/ GPA 4.00
Virginia College SEPhT (society for the education of pharmacy technicians)
PROFESSIONAL PHARMACY EXPERIENCE
CVS, Columbus, GA Oct. 2014- Mar.2015
Pharmacy Technician
Provide customer service, provide pick up and drop off of prescriptions
Assists with the production of medication orders.
Cash handling
PROFESSIONAL CUSTOMER SERVICE EXPERIENCE
Bradley Direct, Midland, GA Feb 2005 – June 2005
Customer Service Representative
Took inbound and outbound calls on grill parts
Assisted customers in ordering accessories
Assisted customers in operating and assembling their grills
Spherion @ TSYS, Columbus, GA Jan 2002 – Oct 2002
Collections Representative/ Customer Service
Took inbound and outbound calls on delinquent accounts
Assisted customers in making payments on past due accounts
Burger King, Columbus, GA Aug 1998 -Aug 1999
Customer Service
Took customer orders at front counter and drive-thru, cooked and cleaned facility.
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