Customer Service Manager
Resume:
Alice Parnell
409-***-****, *********@*****.***, 14304 Pine St. Santa Fe, TX 77517
OBJECTIVE
• Seeking a position that I could utilized my receptionist experience, multi tasking, typing at 63 wpm, and my attention to detail.
KEY QUALIFICATIONS
• My wpm is 63.
• Filing, emails, customer service, excel, word, taking payments, sending information or any paperwork over emails, and answering the phones in a timely manner. WORK EXPERIENCE
Receptionist, Clerical, Impression bridal, Friendswood, Tx -- December 2014-Present
• As a receptionist I have been able to successfully schedule appointments, file folders to their correct areas,Greet all customers when coming in, update profiles in the system, check customers in/out, handle cash, check, and cards, assist customers through phonecalls and emails, and follow up with employees with their customers, I do have little experience in excel, and also word. Store Manager, Management, Cato, Pearland, Tx 77581 -- August 2008- July 2011
• I started as a part time employee at Cato and slowly advanced myself every 3 to 6 months. I started as a part time sales associate, to full time assistant management, and ended as a full time store manager where I had the opportunity to run my own store. I did the scheduling, inventory, mark downs, opening/closing procedures, cash, check, and card handling, and customer service. Stay at Home Mom, Home -- July 2011- December 2014
• I resigned as a store manager to become a stay at home mom when I found out I was pregnant. I didn't want to take any chances of the stress as a store manager while being pregnant. My son is now 3 and half years old and is in a wonderful daycare and I have wonderful family members that watch him on thr weekends.
EDUCATION
Pasadena Memorial High School -- Diploma, August 2004- June 2008, 3.2gpa
• I attended all 4 years of high school.
REFERENCE
• Stephanie Aleman
• UTMB
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• Amber Mccormick
• Clerical
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• Ashley Way
• Impression Bridal
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