Aaron Matthews

acqynq@r.postjobfree.com

571-***-****

Dacula,Ga

Skills Summary

Progressive experience in the IT field. Configured and installed LAN networks, which involved international

communication and coordination. Setup and configuration of network servers, and installation of the software

and upgrades. Resolved complex problems with desktops, laptops, and printers in a Windows environment.

Experience

Watchtower, Temporary Volunteer 5/2015 – 5/2015

Helpdesk.

Ecuador, Volunteer 12/2014 – 5/2015

Volunteer.

Unisys, TSM Backup Administrator 7/2010 – 2014

Tivoli Storage Manager (TSM) administrator monitor daily/weekly schedules and respond to problems as

required. Process new TSM requests such as creating new nodes, removing nodes, updating existing nodes,

renaming nodes, and adding new backup schedules. Report and analyze TSM information such as schedule

changes, client registration changes, policy changes, restores, and running backups. Manage and monitor over

100 backup servers to ensure full and incremental backups are performed daily. Responsible for monitoring and

configuring Servergraph to ensure system administrators are fully aware of their backup status. Trained other

team members in the functionality and features of Servergraph for network monitoring. Responsible for

monitoring and configuring TSM for tape libraries in both physical and virtual platformssuch as the IBM Storwise

V7000 storage system.Configure IBM 3584 tape libraries with TS1120 and 1140 tape drives. Monitoring systems

such as the IBM System Storage TS7650G ProtecTIER Deduplication Gateway and Implement and troubleshoot

AIX and Windows TSM servers. Analyze metrics. Utilize TSM's ODBC driver to gather data from a TSM

database. Develop and troubleshoot UNIX ksh scripts as required. Develop and troubleshoot TSM macros as

required. Keep documentation up to date. Oversee database organizations, standards, controls, procedures, and

documentation. Provide experienced technical consulting in the definition, design, and creation of a database

environment. Advise applications development staff and users on database solutions to business problems, data

architectures, database management system facilities and capabilities, and the operation and tuning of

databases. Ensure economic and efficient availability of data within adequate safeguards. Implement databases

with respect to access methods, access time, batch processes, device allocation, validation checks,

organization, protection and security, documentation, and statistical methods. Develop and maintains expertise

in use of automated tools for database design and implementation. Develop, maintains and documents JCL,

shell scripts and batch processes. Responsible for monitoring and configuring SAN switches.

BAE Systems, Senior Systems Analyst 9/2001 –10/2007

Configured and installed LAN networks which involved international communication and coordination. Setup and

configuration of network hardware, and installation of the software and upgrades. Generated network monitoring

for LAN/WAN system reports. Provided engineering support for overall design of LAN networks and future

upgrades. Installed and configured PCs and server hardware. Provided backup administration. Supported small

engineering projects, such as upgrading technical equipment in workspaces or classrooms. Securely maintained

software on non-networked equipment such as laptops using software such as SafeBoot and Windows Admin

tools."

General Dynamics, Helpdesk Specialist 3/1999 – 8/2001

Performed network-related analysis; diagnosed and resolved various network problems. Resolved complex

problems with desktops, laptops, and printers in a Windows NT environment as well as user issues with

computer peripheral devices (printers, webcams, projectors, etc.). Performed hardware and software installation.

Controlled the tracking and maintaining of audio/visual equipment including, but not limited to, audio and video

systems, printers, workstations, VTC equipment, and computer projectors. Duplicated data and media (CDs,

DVDs, hard drives). Prepared and updated documentation for work completed. Resolved service requests and

customer issues. Documented and routed trouble calls. Responded to and solved various problems with file

transfers from the Internet. Managed user accesses in Lotus Notes. Installed virus protection updates.

Certifications:

IBM Tivoli Storage Manager

(TSM)Backup Administrator

Implementing & Supporting MS

Windows Professional

Certification

PC Configuration &

Troubleshooting Certification

Networking/ Communications

Experience:

TSM administration, VoIP, IP

services administration, ATM,

Cisco ASA 5510 Firewall, Red

Hat 5.5, Windows Server 2003,

Exchange Server 2003/2007,

100Base-T, 100Base-FX,

Gigabit and Wi Fi LAN

communications

Database Experience:

VM Ware, Microsoft

SharePoint, Active Directory,

Lotus Notes, SQL, Exchange,

Awards:

Awarded for exemplary

technical and customer service

support.

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