Aaron Matthews
acqynq@r.postjobfree.com
Dacula,Ga
Skills Summary
Progressive experience in the IT field. Configured and installed LAN networks, which involved international
communication and coordination. Setup and configuration of network servers, and installation of the software
and upgrades. Resolved complex problems with desktops, laptops, and printers in a Windows environment.
Experience
Watchtower, Temporary Volunteer 5/2015 – 5/2015
Helpdesk.
Ecuador, Volunteer 12/2014 – 5/2015
Volunteer.
Unisys, TSM Backup Administrator 7/2010 – 2014
Tivoli Storage Manager (TSM) administrator monitor daily/weekly schedules and respond to problems as
required. Process new TSM requests such as creating new nodes, removing nodes, updating existing nodes,
renaming nodes, and adding new backup schedules. Report and analyze TSM information such as schedule
changes, client registration changes, policy changes, restores, and running backups. Manage and monitor over
100 backup servers to ensure full and incremental backups are performed daily. Responsible for monitoring and
configuring Servergraph to ensure system administrators are fully aware of their backup status. Trained other
team members in the functionality and features of Servergraph for network monitoring. Responsible for
monitoring and configuring TSM for tape libraries in both physical and virtual platformssuch as the IBM Storwise
V7000 storage system.Configure IBM 3584 tape libraries with TS1120 and 1140 tape drives. Monitoring systems
such as the IBM System Storage TS7650G ProtecTIER Deduplication Gateway and Implement and troubleshoot
AIX and Windows TSM servers. Analyze metrics. Utilize TSM's ODBC driver to gather data from a TSM
database. Develop and troubleshoot UNIX ksh scripts as required. Develop and troubleshoot TSM macros as
required. Keep documentation up to date. Oversee database organizations, standards, controls, procedures, and
documentation. Provide experienced technical consulting in the definition, design, and creation of a database
environment. Advise applications development staff and users on database solutions to business problems, data
architectures, database management system facilities and capabilities, and the operation and tuning of
databases. Ensure economic and efficient availability of data within adequate safeguards. Implement databases
with respect to access methods, access time, batch processes, device allocation, validation checks,
organization, protection and security, documentation, and statistical methods. Develop and maintains expertise
in use of automated tools for database design and implementation. Develop, maintains and documents JCL,
shell scripts and batch processes. Responsible for monitoring and configuring SAN switches.
BAE Systems, Senior Systems Analyst 9/2001 –10/2007
Configured and installed LAN networks which involved international communication and coordination. Setup and
configuration of network hardware, and installation of the software and upgrades. Generated network monitoring
for LAN/WAN system reports. Provided engineering support for overall design of LAN networks and future
upgrades. Installed and configured PCs and server hardware. Provided backup administration. Supported small
engineering projects, such as upgrading technical equipment in workspaces or classrooms. Securely maintained
software on non-networked equipment such as laptops using software such as SafeBoot and Windows Admin
tools."
General Dynamics, Helpdesk Specialist 3/1999 – 8/2001
Performed network-related analysis; diagnosed and resolved various network problems. Resolved complex
problems with desktops, laptops, and printers in a Windows NT environment as well as user issues with
computer peripheral devices (printers, webcams, projectors, etc.). Performed hardware and software installation.
Controlled the tracking and maintaining of audio/visual equipment including, but not limited to, audio and video
systems, printers, workstations, VTC equipment, and computer projectors. Duplicated data and media (CDs,
DVDs, hard drives). Prepared and updated documentation for work completed. Resolved service requests and
customer issues. Documented and routed trouble calls. Responded to and solved various problems with file
transfers from the Internet. Managed user accesses in Lotus Notes. Installed virus protection updates.
Certifications:
IBM Tivoli Storage Manager
(TSM)Backup Administrator
Implementing & Supporting MS
Windows Professional
Certification
PC Configuration &
Troubleshooting Certification
Networking/ Communications
Experience:
TSM administration, VoIP, IP
services administration, ATM,
Cisco ASA 5510 Firewall, Red
Hat 5.5, Windows Server 2003,
Exchange Server 2003/2007,
100Base-T, 100Base-FX,
Gigabit and Wi Fi LAN
communications
Database Experience:
VM Ware, Microsoft
SharePoint, Active Directory,
Lotus Notes, SQL, Exchange,
Awards:
Awarded for exemplary
technical and customer service
support.