CURRICULAM VITAE
Prakash.N
Phone.No:901-***-**** / 808-***-****
Email- *************.**@*****.***
OBJECTIVE To seek a challenging career in a profession, which provides new horizons and excellent working environment where potential, can be actually optimized
SUMMARY OF QUALIFICATION
Over 2.5 years(20/11/2012 - 24/04/2015) of experience as an System Engineer in DIYA Systems(Mangalore) Pvt.Ltd.
Trouble shooting issue in Shared, VPS and dedicated server.
Established good working relationships with customers/clients.
Developed new quality standards for better quality performance and reliability.
Improved support service level by 20%.
A leader in managing cross company teams efforts through effective and motivating mentoring strategies.
EDUCATION
B.E (Information Science and Engineering) - 2012, Canara Engineering College, Mangalore, V.T.U, Belgaum University.
P.U.C - 2005, Canara PU College, Mangalore.
SSLC - 2003, N.M.P.T Eng Medium High School Panambur, Mangalore
TECHNICAL SKILLS
Database : Mysql.
Linux Os : CentOs, Redhat, Fedora, Ubuntu.
Control Panel : cPanel/WHM, WHMCS,Parallels Plesk.
Microsoft : MS-office .
ADDITIONAL COURCES
The Honors Diploma In HARDWARE AND NETWORK ENGINEERING WITH WIRELESS
Diploma in LAMP web development .
TECHNICAL SKILL : AREA OF WORKING
Troubleshooting and Managing server's : Apache (HTTP), FTP, Mail and DNS server.
Writing basic coding on .htaccess file
Working on tickets, call and chat. Resolving the issue at the given time.
Installing, configuring and troubleshooting issue on MySQL server.
Responsible to taking Backup / Restoring using cPanel / plesk Panel.
Handling and troubleshooting issue related E-mail server.
Experience in Handling Cpanel, Parallel Plesk Panel, WHM.
Using WHM creating & resizing Cpanel packages.
Using parallel plesk to creating subscriptions and Service Plans.
DNS records setting through back-end, WHM or Parallel Plesk Panel.
Troubleshooting the issue by remote administration for server using SSH, Telnet, Remote Desktop Connection (VNC Viewer).
Scheduling multiple task using Cron Jobs.
Installing and configuring WHMCS. Working as administer level user.
cPanel Installation and Optimization.
Supporting and troubleshooting issue related designing in BaseKit & Sitebuilder.
Optimizing websites.
Configuring and troubleshooting outlook.
PERSONAL PROFILE
Date of Birth : 05-05-1987
Gender : Male
Father name : S Nainar
Mother tongue : Tamil
Nationality : Indian
Marital Status : Single
Languages : English,Hindi,Kannada,Tamil, Malayalam and Tulu
Permanent address : D/No 3/232, Kavoor, Jyothinagar, Kunjathbial(post),
Mangalore - 575015
DECLARATION
I do hereby declare that the particulars of information and facts stated here in above are true, correct and complete to the best of my knowledge and belief.
PLACE: Mangalore N PRAKASH