Customer Service Microsoft Office
Resume:
Magdalena K. Saucedo
**** ****** **** **., *******, Texas 77386
***************@*****.***
SUMMARY
Dedicated, highly motivated, organized, efficient and results-driven trilingual individual looking for an administrative position within an organization where acquired skills may be contributed and therefore influence growth and at the same time continue to learn.
STRENGTHS
Excellent interpersonal, oral, and written communication skills
Ability to work in a high stress environment
High level of multi-tasking skills
Fast learner with great attention to detail
First class customer service skills
SKILLS
Excellent administrative skills include the ability to type 45-50 wpm
Highly computer literate with a strong familiarity with Microsoft Office and comfortable learning new software
Social Media expertise across all platforms
EDUCATION
Diploma, GED Christian High School 2010
LANGUAGES
Spanish
Fluent speaker and communicator
Ability to write in Spanish on a college level
Ability to concisely read and understand written Spanish
EXPERIENCE
Deal & Drive Auto Finance, Houston, Texas January 2015 – Present
Collection /Front Desk Manager (Full-time)
Hosting and delivering the best customer service possible for walk-in clients as well as call-ins
Created and help integrate a new customer filing system for customer collection information
Consistently hit required collection goals for receiving payments
Top worker when using detective and research skills to verify insurance and advising customers in best payment options.
Mapac Transportation, Houston, Texas 2012 – January 2015
Personal Assistant (Full-time)
Handled and organized large quantities of inventory
Ability to effectively use various Microsoft Office programs to set appointments and mange stylist schedules
Made use of excellent multi-tasking skills to assist stylist in achieving a high level of productivity; all while creating an enjoyable atmosphere for clients.
REFERENCES & VOLUNTEER WORK
Furnish upon request
Contact this candidate