Customer Service Sales

Nadia Nanyongo

**** ******** *****

Marietta, GA

Cell: 678-***-****

Home: 404-***-****

************@*****.***

Career overview

Personable and responsible cashier with a 6 year experience.

Professional with 4 years client interface experience

Years in retail and customer service.

Solid team player with upbeat, positive attitude.

Core strength

Shipping/receiving defect tracking

Sharp problem solving assembly line

Strong organizational skills service orientation

Lifting and uploading client relations

Inventory control familiarity shipping and handling

Stocking/ lifting massive loads exceptional customer service

Accomplishments

Customer assistance: worked with company system such as live support and diligently completed all assign tasks, working overtime as needed.

Packed container and re-packed damaged containers

Recorded numbers of units handled and moved

Customer interface: greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding other store operations, product, promotions and orders.

Work experience

Fed 2012 Apple Inc. Tampa, FL

To customer service rep

May 2015 provided customer support and service

Insurance claims

Damage control

Payment arrangements

Customer satisfaction

May 2010 grand packaging Cartersville, GA

To material handler/ uploader

Dec 2013 cross trained and provided back up for other customer service representatives

When needed. Organized weekly sales report for the sales department

Maintained up-to date knowledge

Lubricated and wiped machine tools and work place to maintain safety and cleanness.

May 2008 McDonald’s Dallas, GA

To cashier/drive thru runner

June 2012

Assisted diners with seating as needed

Cleaned and prepared various foods for cooking or serving clean bars, work areas, and tables.

Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.

Greeted guest and sat them at the waiting areas.

Food handler at the drive thru window

Collected the cash amount for the customers and gave back exact change as needed

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