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Customer Service Supervisor

Location:
Texas
Posted:
July 27, 2015

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Resume:

Maria Ruiz

**** * **** ** 832-***-****

Houston, TX 77009 acqybm@r.postjobfree.com

Summary:

Accounting graduate seeking an entry-level position in a firm where I can efficiently apply my supportive skills and gain hands-on experience. Recognized for being a team player, critical thinker and proactive employee.

Education:

University of Houston-Downtown, College of Business, Houston, Texas

Bachelor of Business Administration in Accounting, December 2015

GPA: 3.0

Lone Star College-North Harris, Houston Texas

Associate in Arts in Business

GPA: 3.6

Experience:

Night Stocker October 2010 - August 2011

Target Corporation, Houston, Texas

Recognized by supervisor for quickly adapting to different work situations and demands.

Recognized by supervisor as one of most reliable and fast paced workers.

Entrusted to perform work tasks with minimum supervision.

Customer Service Representative September 2008 – September 2010

Fred Loya Insurance, Houston, TX

Entrusted by supervisor to verify on a daily basis all insurance policies processed by employees for accuracy and correct any errors which required me to work at a fast pace, multi-task and be very detail-oriented.

Valued my supervisor for my analytical skills when faced with errors in applications and quickly finding a way to correct them.

Assisted supervisor in training new employees on all aspects of their job duties, and within six months our office was recognized by regional manager as the best team of employees because of the office’s work accuracy, organization, and excellent customer service.

Shipping & Receiving Clerk August 2001 – March 2006

U.S. NAVY, Mayport, FL

Received employee of month three times including two consecutive months for being a team player and exceeding supervisor’s work expectations.

Worked with supervisor to solve inventory inaccuracy of about 15000 inventory parts and developed a better way to keep track of inventory.

Skills and Achievements

Analytical, detail oriented, swift learner and multi-tasker.

Microsoft Excel, Word, PowerPoint, Access, Outlook

Fluent in English and Spanish



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