Customer Service Engineering

Ndongo Laye Wane

**** ************ ****. *** *** Bath Hamburg NY 14075

Cell: 716-***-**** l ********@*******.***

Computer Engineering & Mathematics

BS graduate offering a strong foundation in software engineering and programming principles across multiple platforms.

Experienced in object-oriented programming; developing, testing and debugging code; Algorithm analysis and design.

Quickly learn and master new technologies; successful working in both team and self-directed settings.

Education

University at Buffalo --Buffalo, NY

Bachelor of Science in Computer Engineering and Bachelor of Art in Mathematics,

Graduated: February 2014 GPA: 2.98/4.00

Good Academic Standing (2009-2014)

Senior Computer Engineering Design Project:

-Project Scope 1: working as part of a four-member team on pack man game using assembly language and ARM processor. The project covered microprocessor concepts, instruction set architecture, memory design and interfacing, input/output concepts, interrupt and exception handling, timing consideration.

-Project Scope 2: Design, implement and test real-time software called “Auto Flight Controller System”. The system controls and monitors the operation of planes landing and taking off from the airport using C language

Courses Completed:

Java Programming & Data Structures

Algorithm analysis and Design

Object-Oriented Design

SQL

HW/SW integration System design

Assembly Language Programming

Computer Organization and Architecture

Intro to Microprocessors

Software Engineering

Database Concepts

Intro to Higher Mathematics

Intro to Theory numbers 1

Intro to Algorithms

Microsoft Visio

Monroe College – New Rochelle, NY

Equivalent of Associate degree in Information Technology, May 2008 GPA: 3.3/4.0

Work Experience

Computer Science Corporation

Programmer Analyst, 2014 to Present

Codes, tests, debugs and implements, and documents basic programs. Assists in the modification of company products/and or customers internal systems to meet the needs of the client or end users.

Experience with versioning tools (subversion, CVS, tortoise)

JCPenny Williamsville, NY

Systems and Customer Service Support, 2011-2013

Create and maintain long-term relationship with customers in order to achieve sales goals. Manage inventory, price products and update shelves. Maintain POS system.

Technology Summary

Microsoft Visio, Visual Basic, C, C++, Java, HTML, Windows, Linux, MS Office 2013, exploring C#

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