Quality Engineer Customer

SUMMARY

More than eleven years of quality and project engineering experience in commercial and defense aerospace high-tech manufacturing. A hands-on individual involved with verifying customer’s designs, new product introduction, developing and improving production, and test and inspection processes. Possess strong analytical and problem-solving skills. Strengths include:

Quality Data Analysis

Engineering Change Orders

Manufacturing Process Improvements

Quality Process Inspection

Production Labor Quotations

Process Tooling

New Product Introduction (NPI)

Multi-Level BOM structures

CAD, Fujicam, Fabmaster, GC Prevue

Supervisory Experience

Customer Support

Agile, Datasweep and STARS Software

ISO 9000 Auditor

Mfg. Process Instruction / Visual-Aid

Excel, Word, Access, and PowerPoint

PROFESSIONAL EXPERIENCE

Sunburst EMS., West Bridgewater, MA, Oct. 2012 – March 2015

Sunburst EMS, Inc. is a flexible, full-service provider of electronic manufacturing services which supports broad range of advanced manufacturing technologies. Also, provides experienced and dedicated advanced inventory management for both turnkey and consignment environments. Sunburst specialized in PCB design, prototype, assembly, supply chain management, box build and ISO 9001:2008, AS9100:2009 and ISO 13485:2003 certified.

Quality Engineer

Responsible for all facets of Quality Assurance (QA) including customer satisfaction, inspection consistency, returned material analysis, scrap/defect analysis and reduction, cost-control, corrective and preventive action, and continuous overall improvement projects.

Support production floor to constantly improve processes.

Manage Return Material Analysis (RMA), Material Review Board (MRB) and Supply Corrective Action (SCAR).

Monitor and response customer quality issues on a timely basis. (CAPA)

Manage companywide audit and ISO recertification for 9001, AS9100, and 13485.

Responsible for data integrity and training on floor with regards to IPC.

Maintain Quality Manuals and all levels of documentations.

Federal Electronics., Cranston, RI, April 2010 – Oct 2012

Federal Electronics, Inc. is a full service EMS provider focused on the requirements of the medical, military, telecommunications, and industrial equipment. Federal manufactures mixed technology printed circuit board and flex circuit assemblies, copper interconnect assemblies, wire harness assemblies, fiber optic interconnect assemblies, and provides higher level assemblies/chassis with test services.

Quality Engineer

Perform Internal ISO-9100 Quality System Audits and Internal Process Audits.

Responsible for product compliance in accordance with IPC – 610, IPC – 620, and Customer Quality Requirements.

Perform Customer Complaint Investigations for Root Cause, Corrective Action (CA) and follow-up of CA.

Accountable for Non-Conforming Material (NCM) and managed the Material Review Board (MRB).

Responsible for data integrity and reporting QA data in the daily production and weekly Quality Review Team meetings.

Responsible for reviewing and approving the First Time Build on a New Product.

Participate in review of Standards and Procedures as required, and develop new QA processes.

GE Healthcare., Westborough, MA, April 2007 – October 2008

GE Healthcare provides transformational medical technologies and services and expertise in medical imaging and information technologies.

Quality Assurance Generalist

Maintain and monitor various tasks related to quality systems including reviews of quality data.

Responsible for non-conformances, deviations, investigations, Corrective and Preventive Actions (CAPA).

Conduct compliance training related to in-house systems like CAPATracker, ConDoc, BMI, and GMP.

Knowledgeable in quality compliance including GMP and ISO 9001/13485 standards.

Participate in internal and client audit program.

Jabil Circuit, Inc., Billerica, MA, 2005 - 2007

Jabil is a tier-1 world leader in medical, commercial and defense aerospace electronic manufacturing.

Quality Engineer II

Responsible for product compliance in accordance with IPC – 610 or Customer Quality Requirements.

Perform Internal ISO-9100 Quality System Audits.

Perform Customer Complaint Investigations for Root Cause, Corrective Action (CA), follow-up of CA and managed the Material Review Board (MRB).

Review and approve Engineering Change Orders (ECO) and Implement Deviations and Purge.

Responsible for scheduling, reviewing and approving the First Articles on a New Product Introduction (NPI).

Responsible for data integrity and reporting QA data, including DPMO and OBA, in the daily and weekly Corrective Action Committee (CAC) meetings.

Accountable for reviewing Process Packages and Visual Aids with customer documentation and entering it into Jabil’s internal Manufacturing Electronic System (MES).

Pemstar, Inc., Taunton, MA., 2003 - 2004

Pemstar is a tier-2 world leader in contract electronics manufacturing services.

Quality Engineer II

Solely responsible for generating daily, weekly, and monthly quality data and reporting it to meetings and customers.

Managed and collaborated all aspects of Pemstar's corrective and preventive action (CAPA) system.

Managed and trained employees on the use of an automated work-in-process and data collection system (Datasweep).

Proficient in performing Internal Process Audits and training.

Solectron, Inc., Westborough, MA, 1996 - 2003

Solectron is a tier-1 world leader in contract electronics manufacturing services.

Project Engineer

Researched data, analyzed, quoted, and determined the feasibility of product proposals.

Reviewed Bill of Material (BOM) and Computer Aided Design (CAD) files for accuracy and integrity.

Designed process and product layout, and prepared Manufacturing Process Instructions (MPI) and Visual-Aid (VA) manufacturing documentation.

Identified, purchased and tracked manufacturing tooling.

PROFESSIONAL DEVELOPMENT AND RELATED SKILLS

IPC-A-610 and various American Production Inventory Control Society (APICS) Courses.

4th Shift – Material Requirement Planning (MRP) package

Mapics – MRP package, and SAP – MRP package

FileMaker – MRP package, and Magic

EDUCATION

BA in Economics and Accounting. Gujarat University, Ahmedabad, India.

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