CHRISTINE THOMPSON

**** ***** ****** ***** *****, FL 33523

352-***-****(cell)

Objective:

Seeking to obtain an Administrative Assistant position with a growing company that will challenge my experience, support

and encourage my personal development, as well as my desire to attribute to the progress of the company.

Experience:

5/2014 6/2015 Medical Records/Telephone Receptionist Florida Medical Clinic, Tampa, FL

Answered all incoming calls. Maintained and scanned medical records. Received and distributed incoming mail. Scheduled

and canceled patient appointments. Completed office tasks from physicians and assisted in other special projects as assigned.

6/2012 6/2013 Receptionist/Switchboard Operator Florida Department of Transportation,

Tampa, FL

Answered all incoming calls and directed them to the appropriate staff or other government agencies. Greeted and issued

security badges to all visitors and notified personnel of guest. Monitored the security cameras and communicated with

staff through radio system. Maintained conference room meeting calendars and directed visitors. Completed special

projects as assigned.

3/2010 5/2011 Data Entry Clerk Nurse on Call, Brooksville, FL

Ordered supplies, entered all information regarding patients to obtain a 485 to send to the appropriate doctor and entered and

locked the oasis. Filed, answered phones, greeted guests, and used general office equipment. Ran weekly reports and

updated the On Call Book. Received and signed orders in and logged out orders. Assisted in billing and entered Payroll as

needed.

2/2005 9/2009 Office Assistant Senior Home Care Brooksville, FL

Ordered supplies and distributed them to the nurses. Entered all information regarding the patient to obtain a 485 to send to

the appropriate doctor. Entered and locked oasis to be calculated for a HRGG score for billing purposes. Assisted with

billing when my work was completed. Entered the nurse’s Daily Itinerary for Payroll. Filed, answered phones, and greeted

people, and used general office equipment. Received incoming orders and logged them out.

12/2003 10/2004 Accounting Assistant 2nd City Company – Tampa, FL

Entered all stores daily work into Peachtree (6 Tampa and 2 Chicago stores and Insurance Agency). Audited all accounts

reconciled during the month. Completed daily bank statement for A/P. Separated all work that came from the stores and

handled my assigned store and filtered out other assignments to appropriate staff. Solved all Western Union issues.

7/2003 10/2003 Billing Clerk Segmentz Tampa, FL

Billed daily work as it came from all terminals. Maintained all copying and filing. Called terminals to resolve current day

billing issues.

10/2002 1/2003 Receptionist A&E Interlocking Pavers Brooksville, FL

Handled all incoming calls. Set up appointments for estimates with salesman. Called customers on past due accounts. Filed,

faxed, and completed general office duties, and assisted in special projects as assigned.

7/1996 07/2002 Transportation Coordinator Tech Data Clearwater, FL

Worked all UPS tracers that were imputed into DCS. Handled all UPS COD tracers. Worked with various departments and

assisted in getting tracers closed. Worked with one contact at UPS and handled escalated issues. Used a Web API to fax and

print POD’s to other departments. Cross trained to assist in the Claims Department. Assisted with all LTL and Common

Carriers by contacting the carrier personally or by accessing their website to pull POD.

Open Vendor Invoice Reconciler

Billed hard copies. Reconciled 3 Way Match Report. Worked EDI Report. Assisted with Molp Billing. Worked Erroneous

Shipment Inquiry Forms.

Cash Application Clerk

Posted daily cash deposit batches to customer accounts ($1.5 $2.5 million daily). Reviewed and processed customer

refunds. Prepared and entered IBM Floor Plan Payments. Created customer inserts for deductions or overpayments.

Communicated with the Credit and Accounting Departments regarding refunds. Posted Warehouse deposits to customer’s

accounts.

Education:

Clearwater High School Clearwater, FL Diploma Business Curriculum –

Member of Future Business Leaders of America

Medical Training Technical Classes Institute Brooksville, FL

June 2011 CNA/HHA/CPR/Blood borne Pathogen/Med Tech – Certificates 3

Skills:

Word, Excel, Access, Outlook

Collections, BTI, DCS and Visatrax

12,000+ KPH (Alphanumeric)

15,000+ KPH (Numeric)

General Office Equipment

10 Key by Touch

Gold Level for the Florida Ready to Work Credential

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