Customer Service Office, Sales, Customer Oriented, Computer Literate
Resume:
Mariz U. Atienza
Mobile Number
Current Address
Batangas
Email Address
***************@*****.***
About Me
Date and place of birth: February 20, 1991(Batangas, Philippines)
Height: 5’0
Nationality
Filipino
PASSPORT NUMBER
EB7594827
DOI : March 8, 2013
DOE : March 7, 2018
Language:
Tagalog, English
References are furnished upon request
Education
College Level
Institute of Creative Computer Technology
Graduate
Bachelor of Science Information & Technology
(2007-2010)
Computer Skills
MS Office and Excel Applications, Power Point, Outlook, Software Applications, World Wide Web, Average Typing Speed
Competency Summary
Experiences:
Export Customer Service / Sales
Skills:
Effective communication skills, analytical thinking, problem solving and decision making; ability to learn, adopt, and improve new responsibilities, initiative and commitment to achieve goals and customer oriented.
Career History
Valukargo Groupage Services Inc. April 23, 2012 to May 15, 2015
17th Floor Chatham House, 116 Valero cor. Rufino St., Salcedo Village Makati City
Export Customer Service
Receive phone calls, create flyers and answer emails.
Serves customers by providing good quality service, detailed information and resolving service problems.
Receives inquiries from other forwarders and direct clients.
Perform general office or clerical work such as filling and documentation.
Participates and provides suggestion and expertise as a member of the customer service’s departmental team.
Banco De Oro (Head Office) February 28 to August 10, 2011
5th Floor JMT Bldg., ADB Ave. Ortigas Center, Pasig city
Branchdesk Assistant
Receive phone calls and answer emails.
Provide details and status for credit card application.
Receives inquiries from other Branch Managers.
RCBC Bankard (Head Office) August 26 to December 31, 2011
30th Floor Robinsons Equitable Tower Ortigas Center, Pasig City
General Clerk
Provide details and status for credit card application.
Perform general office or clerical work such as filling and documentation.
EastWest Bank (Head Office) January 2, 2012 to April 16, 2012
Pasong Tamo Extension Makati City
Assistant Credit Investigator
Receive phone calls and answer emails
Provide details and status for car loan application.
Make outbound calls not only in Philippines but also in abroad.
Ensures that client does not have any debt in any banks.
Investigate if the employment history tallies with information they have provided.
Seminar Attended February 18, 2015
Philippine Trade Training Center
Senator Gil Puyat ave., cor. Roxas Blvd., Pasay, Metro Manila
Incoterms and Quality Customer Service
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