Technical Support Encoding
Resume:
BONIFACIO, GERALD ANGELIA
Address: #** ******** ******, *** **** Marikina City
Contact: (091*-***-****
Email: *****************@*****.***
Objective:
To work and grow in a professional environment where my knowledge, skills, and experience can be put to the best use.
Personal Data:
Age: 22
Birth Date: 27th November 1992
Birth Place: Tañong, Marikina City
Civil Status: Single
Gender: Male
Height: 180 cm
Weight: 121 lbs
Religion: Iglesia Ni Cristo
Citizenship: Filipino
Languages: Tagalog, English
Educational Background:
Primary Marikina Elementary School
Shoe Avenue, Sta. Elena, Marikina City,
Secondary Sta. Elena High School
W.C. Paz St., Sta. Elena, Marikina City
2005-2010
Skills:
Technical Skils
Intermediate knowledge and experience in handling basic computing and programming software and programs such as Microsoft Office as well as basic knowledge in encoding, typesetting and video editing with a measured typing speed of 45 words-per-minute
Language Skills
Proficient language skills in both Filipino and English, basic understanding of verbal Japanese
Work
Accustomed to working long hours, under pressure and with a set deadline
Work Experience:
Estella’s Goto (Family Business)
Having serviced as a general sales and peoples relationships manager, I have gained extensive experience and skills in handling customer support and transactions
Nexuz’s Anime Shop and Merchandise
A self-founded minority business that includes making transactions with regular and non-regular customers alike from both in and out the city; I purchase and deal with Japanese products (figurines, models, etc.) and computer software (anime, movies, music, software) whilst promoting basic PR and sales skills
Character References
Name: Carole Marcelo
Position: Lead Associate, Operations
Company: WNS Global Services
Contact No.: +639*********
Email Address: ********.*******@***.***
Relationship: Neighbor
Name: Vonn Clarence Pulido
Position: Technical Support Officer
Company: Global B2B Consultancy Inc.
Contact No.: +639*********
Email Address: **.**********@*******.***
Relationship: Personal Trainer in Computer Hardware
Name: Mary Grace M. Santos
Position: Manager
Company: 2boys Computer Shop
Contact No.: +639*********
Email Address: **********@*****.***
Relationship: Acquaintance
Name: Jairus Plantig
Position: Technical Support Representative
Company: SYKES Asia Inc
Contact No.: +639*********
Email Address: **********@*****.***
Relationship: Acquaintance
I hereby certify that the above information is true and correct to the best of my knowledge and belief
Gerald A. Bonifacio
Applicant’s Signature
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