JOSHUA J. TIGLAO
Purok *, Brgy. Binatagan
Ligao City, Albay
Contact #: 091*-*******
Honest, sincere, disciplined, trustworthy, and hardworking. In good health and able to learn quickly. Able to take instructions from supervisors and carry out those instructions. A responsible person, loyal to his family and church.
Can communicate in both Tagalog and English
A Computer Literate
I. PROFESSIONAL BACKGROUND
IQOR Philippines (January 2008- July 2011)
Account Analyst / Collection Representative
Clark Center, Bldg. 36 & 37 Berthaphil II Compound, Jose Abad Santos Ave., Clark Freeport Zone, Pampanga, Philippines
A manual process that in charge of analyzing, processing and conducting billing services of daily accounts.
Specializing in the creation, suspension and disconnection of telephone accounts for the clients to deliver customer service.
Responsible for collecting past due accounts, monitoring payments and implement appropriate action.
Clark Data Center, Inc (November 2007 to December 2007)
Data Encoder
Bldg 7374Gil Puyat Avenue
Clark Freeport Zone, Pampanga, Philippines
Encode details to system from PDF file.
Ensure to encode minimum of 35000 characters per day.
Holiday Inn, Hotels and Resorts (April 2005- November 2007)
Banquet Waiter
Mimosa Leisure Estate, Mimosa Drive
Clark Freeport Zone, Pampanga, Philippines
Assigned as customer service and set-up staff on different functions like Weddings, Debuts, and other occasions. Also assigned on Fine-Dining outlet of the Hotel.
II. Personal Background:
Date of Birth : April 03,1983
Age : 32
Nationality : Filipino
Religion : Latter-Day Saint (Mormon)
Civil Status : Married
III. Educational Background:
High School Level Jose C. Feliciano College
1996-2000
College Level Computer Systems Specialists, Inc.
(Associate in Computer Science)
2000-2002
Ligao Community College
(Bachelor in Secondary Education)
2011-2015
IV. Trainings and Seminars
Full Time Missionary (January 2003 – January 2005)
The Church of Jesus Christ of Latter Day Saints
Philippines Manila Mission
2nd School Based Pre Service Teachers Convention (March 17, 2012)
(Enhancing and Cultivating Holistic Educators Responsive to Students Need
Ligao National Campus
Ligao City
3rd School Based Pre Service Teachers Convention (March 23, 2013)
(Empowering Pre Service Teachers, meeting the challenges of the 21st century education)
Ligao National Campus
Ligao City
V. Character Reference
Mr. Danilo Rosales
Supervisor, Banquet Dept.
Holiday Inn, Clark Philippines
Mr. Randy Rosales
Supervisor, IQOR Philippines, Inc.
Clark Philippines
Mrs. Angelina R. Chan
DEAN, College of Education
Ligao Community College