Improving sales, profitability and processes.
Resume:
IFRAH KANWAL
806-***-**** ***********************@*****.***
Summary:
Career Objective: I have consistently increased my responsibilities in each organization that I have served, by improving sales, profitability and processes. I am an expert in admin, project management, marketing (SEO/SEM), blogging, branding, social media management, customer service and team training, management, and human resources (talent acquisition/sourcing, interviewing, onboarding process, new hire paperwork, new hire orientation, developing and implementing training programs, and cross functional team building).
https://www.linkedin.com/in/creatinggrowthwithifrah
Competencies:
Human resources, talent acquisition (sourcing), interviewing, onboarding process, new hire paperwork, new hire orientation, cross functional team building, developing and implementing training programs
Growth Hacker. Marketing (SEO/SEM). Marketing And Advertising, Blogging, Branding.
Basecamp. GoToMeeting. Salesforce
Brand strategies/Segmentation/Customer marketing and online reviews/ and Consumer promotions. Social media Management. Creating Content.
Outlook. Microsoft Office Suite (Word, Excel, and PowerPoint).
Creates and maintains active files. Creates and maintains database records. Account Management.
Public Relations. Reports information to department and external clients in a useful and well-organized manner. Time Management.
Plans meetings, conference calls, and events (arranges and manages meetings).
Initiates purchase requisitions. Orders office supplies and equipment
Maintains weekly schedules for employees (Manages calendars)
Handles and screens telephone calls
Processes client orders, invoices and payments
Performs basic bookkeeping activities
Liaison with local authorities and vendors
New product launches. Process and project management.
Education And Certifications:
Inbound Certification. HubSpot. April 2015 – May 2016
Google AdWords Certification. Google Partners. May 2015 – April 2016.
Cornell University - Johnson Graduate School of Management.
Certificate, Marketing Strategy, 4.0. GPA. 2014.
West Texas A&M University – Canyon, Texas. Master Of Business Administration MBA With An Emphasis In Marketing. 3.6. GPA. 2013.
West Texas A&M University – Canyon, Texas. Bachelor’s Degree In English. 3.2 GPA. 2011.
Experience:
Human Resource (HR) Generalist. Director of Sales and Marketing
Amarillo Hut. January 2014 – Present.
Growth Hacker. Marketing (SEO/SEM). Facebook, LinkedIn, Google Plus, Google Reviews, Twitter, Pinterest, Yelp, Urbanspoon, TripAdvisor, MailChimp, WordPress, Hootsuite, and more.
Blogging. Branding. Social media management.
Customer service and team training
Human resources (Talent Acquisition, Interviewing, New Hire Paperwork, New Hire Onboarding, Training, Coaching)
Analyzing a company’s manpower requirements
Collecting, sorting and distributing any incoming job applications.
Maintaining employee personnel files.
Monitoring the work of current employees to provide continuous training
Writing up job descriptions.
Coordinating activities between the company and the community
Developing employment related records.
Coordinating holiday and sick pay.
Making decisions for the team
Creating weekly schedules for team members based on payroll and their availabilities.
Updating the calendar with important dates, and updating the calendar based on processing requested time off(s).
Following up on all calendar activities.
Writing up human resources guidelines for the team, to then create/develop, implement, and monitor programs.
Dealing with employee complaints and grievances.
Negotiating advertising rates with online job boards
Ensuring the confidentiality of sensitive information.
Organizing inductions and training for new employees.
Updating employee records with holiday requests, payroll changes and any leave due to illness.
Keeping bulletin boards up to date with current information.
Handling new hire paperwork.
Responding to letters, emails and general correspondence.
C&B Marketing Solutions
Social Media Marketing Manager. March 2014 – October 2014.
Increased their work orders by a threefold to substantially increase their overall sales and revenue
Strengthen an online presence and branding
Creating Content. Social Media Management. Marketing And Sales.
Creates and maintains active files.
Public Relations. Reports information to department and external clients in a useful and well-organized manner.
Liaison with local authorities and vendors
Plans and organizes meetings and events
Interactive 360
Search Engine Marketing Specialist. July 1st 2013 – November 8th 2013.
Google interface, Google AdWords, Google AdWords Editor, and Acquisio
SEM account management.
Optimize cost per clicks to gain more conversions while reducing budgeting spending.
Please follow the link down below, discussing my performance at work that allowed me to be quickly promoted:
http://www.prweb.com/releases/2013/7/prweb10984375.htm
Interactive 360
Project Manager. April 1st 2013 – June 30th 2013. Promoted.
Fosters team work and collaboration
Product development and new product launches/Process and project management
Helping lead cross functional teams to meet deadline dates in a proactive manner, by setting milestones - allowing there to be more organization and understanding from the initial Onboarding process to the full website(s) launch. Onboarding Process - to make the transition from contract to implementation smoother in nature (helping ensure that current and previous projects were and are addressed).
Creates and maintains active files
Reports information to department and external clients in a useful and well-organized manner
Working Knowledge of Basecamp and GoToMeeting
Plans meetings, conference calls, and events (arranges and manages meetings). Maintains weekly schedules for employees (Manages calendars)
Handles and screens telephone calls
Creates and maintains database records
Liaison with local authorities and vendors
Human resources, Onboarding process, training and team coaching, building a high team morale standard
Analyzing a company’s manpower requirements
Monitoring the work of current employees to provide continuous training
Developing employment related records.
Making decisions for the team
Updating the calendar with important dates, and updating the calendar based on processing requested time off(s).
Following up on all calendar activities.
Directing and implementing training programs.
Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.
Updating employee records with holiday requests, payroll changes and any leave due to illness.
Responding to letters, emails and general correspondence.
Please follow the link, discussing my performance at work that allowed me to be quickly promoted:
http://www.prweb.com/releases/2013/4/prweb10588939.htm
Interactive 360
Marketing Center Representative. February 1st 2013 – March 31st 2013. Promoted.
Sales growth
Networking
Outbound calls.
Email marketing campaigns
Account Management
Salesforce. Creates and maintains database records
Demos
Public Relations. Reports information to department and external clients in a useful and well-organized manner.
Plans meetings, conference calls, and events (arranges and manages meetings). Working Knowledge of Basecamp and GoToMeeting.
Liaison with local authorities and vendors
Bath & Body Works
Seasonal Sales Lead. October 13th, 2012 – January 13th, 2013. Promoted
Holiday Season talent acquisition/ onboarding process - helped interview, process new hire paperwork, and lead new hire orientation, for 200 + seasonal employees. Act as a liaison between management and associates, by building a high team morale standard.
Developing team members. Coaching.
Sales. Create and seal the sale
Uncover customer needs though the process of engaging
Customer loyalty through legendary customer service
Gifting needs
Helping lead people to try new products
Directing guests/customers to their favorite product
Increasing add on items
Creating weekly schedules for team members based on payroll and their availabilities
New Hire Interviews. Handling new hire paperwork.
Responding to letters, emails and general correspondence.
Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.
Organizing inductions and training for new employees.
Updating employee records with holiday requests, payroll changes and any leave due to illness.
Bath & Body Works
Sales Associate. February 2009 – May 2014.
Assist customer’s by uncovering their needs through engaging statements and memorable experiences
Help point them in the right direction to help fulfill their gifting needs, try something new, and/or find their favorites in the store
Provide legendary customer service, while also increasing sales
Target.
Team Lead. August 7th 2012– September 13, 2012.
Ensured that all phone calls within the department were answered promptly
Customers were taken care of and all questions were addressed
End caps and visual merchandising
Sales goals were being met and exceeded
Creating weekly schedules for team members based on payroll and their availabilities. Updating employee records with holiday requests, payroll changes and any leave due to illness.
New Hire Interviews. Handling new hire paperwork.
Responding to letters, emails and general correspondence.
Dealing with employee complaints and grievances. Ensuring the confidentiality of sensitive information.
Perdue Brandon Fielder Collins & Mott LLP
Law Clerk in the Fines and Fees Collection Department. August 2011 – February 2012.
Researched people on databases to find their current phone number and mailing address, to inform them that they have outstanding citations.
Creates and maintains active files.
Public Relations. Reports information to department and external clients in a useful and well-organized manner. Time Management.
Handles and screens telephone calls
Processes client orders, invoices and payments
Performs basic bookkeeping activities
Creates and maintains database records
Contact this candidate