Kim Healy

*** ************ ***** ********, ** T*E 5V8 780-***-**** acqxdm@r.postjobfree.com

OBJECTIVE: To secure a full time administrative position to use my skills to their full potential

SUMMARY OF SKILLS

Administrative & Clerical Skills

Certified Customer Service Representative with experience in dealing directly with clients

Accurate and efficient data entry and administrative skills

Well-versed in general office procedures and use of office equipment

Highly skilled with data and file management including electronic scanning of documents

Excellent computer skills : MS Excel, Access, Oracle, Internet searches

Maintain a high level of accuracy and attention to detail

Skilled at documenting information and creating reports

Extensive experience answering phone queries, directing clients to appropriate contacts in a

courteous, diplomatic and professional manner

Strong bimanual keyboarding skills

EMPLOYMENT EXPERIENCE

Registration Officer May 5, 2015

Provincial Election Edmonton, AB

Community Disability Service Practitioner 2009 - Present

Chrysalis (Alternative to Employment Service) Edmonton, AB

Receptionist/Data Entry/Clerical/Filing 2007 - 2009

Express Personnel Edmonton, AB

Receptionist/Data Entry/Clerical/Filing 2007 – 2009

Office Team Edmonton, AB

Admin Assistant Purchasing Department 2007 – 2009

Consolidated Gypsum Edmonton, AB

HR Data Technician 2005 – 2007

Stantec Edmonton, AB

Call Centre/Telephone Banking/Clerical/Receptionist 2004 – 2005

Office Team Edmonton, AB

Customer Service Temporary positions 2004 – 2005

Manpower Edmonton, AB

Refund Agent (3 Terms) 2002 – 2004,

Canada Customs & Revenue Edmonton, AB

Call Centre Agent & Receptionist 2001 – 2002

EmployAbilities & Partners Edmonton, AB

EDUCATION & TRAINING

2002 Customer Service Representative /Call Centre Agent Certification

EmployAbilities, Edmonton, AB

1976 Medical Secretary & Medical Terminology

N.A.I.T. Edmonton, AB

1975 High School Diploma

M.E. Lazerte High School, Edmonton, AB

Additional Courses and Workshops

Autism, legal affairs for special needs persons, heart clinics, harassment

Drawing, painting, dancing

First Aid, CPR and WHMIS Certification

Service First

Medical Administration

Conflict Resolution

VOLUNTEER / COMMUNITY ACTIVITIES

Assist in school work, reading, science projects, research, field trips, craft projects, tutoring French students Library assistant: clerical, organize books, files, cards, tapes, videos, paint and reorganize shelves, book sales, demonstrations, instruct babysitting course

Member of Dickinsfield resident group and By Law committee

Participated in weekend art shows, Achievement Awards event, donated materials and painted mural for Chrysalis

Volunteer baby sitter for new comers from Ireland

Amber Study regarding Breast Cancer

HOBBIES AND INTERESTS

Computer, Reading, Writing, Research, Music, Art and Walking

REFERENCES

Will be provided upon request

Contact this candidate