Engineer Software
Resume:
LOUIS MCLEAN, JR.
Garland, TX
***************@*****.***
SUMMARY
Results-oriented System Integration Engineer with extensive experience in System Verification and Integration Testing. Solution-oriented with strong research and investigation skills that utilizes efficient methodologies for task execution. Able to effectively prioritize, manage and execute multiple tasks while consistently exceeding time and quality expectations.
TECHNICAL SKILLS
Network Information: Routers, Switches,
Operating Systems: Linux, Oracle, Solaris, UNIX, Windows NT, and Windows 2000, OSS, UTRAN 3G
Language: C, C++, Q Basic, Visual Basic, PLEX-C, Assembly, & Assembler, moshell, Shell
Protocols: UMTS, UTRAN, SS7, MGCP, IS41, ANSI & ITU, ETSI, T1-CAS, T1-ISDN, POTS, EuroISDN, UDP, H248, SIP, TCP/IP, Sigtran, M3UA, CDMA
Software: Microsoft: Project, Word, Excel, & PowerPoint
Hardware: RNC, RBS, MSC/HLR, End-Office, Tandem, SCP, STP, AXESS-M, MGW, MSS, SGW, VGW, Tigris, & TSP, MMSC
Harris Hardware: OpenSky, P25 Trunking, VIDA Infrastructure, Terminal (P5x00, P7x00, Unity, M7x00)
Test tools: Inet, Tekelec MGTS, Protocol Analyzer, Ameritec Call Generator, Autosis, Clear Quest Tool; Qualcomm QXDM, QPST, QCAT, WireShark, Alex tool, WinHex, Javaphone
EDUCATION
Information Network, Cisco 1
North Lake College, Irving, Tx
Information Network, Cisco 1
Central Virginia Community College, Lynchburg, VA
BS Electronics, Engineering Technology
Devry Institute of Technology, Irving, TX
PROFESSIONAL EXPERIENCE
DSI-Telecom.US Staffing, 06/2013 -
NSN’s Consultant – IOT Interoperability Tester (IOT Dept), Irving, TX
•Perform CDMA interoperability testing of Multimedia Messaging Service (MMS) between Nokia Network and various major Devices (Handsets).
oPrepare and generate Test Reports at the end of each IOT Testing
oRespond to technical enquiries from Network Vendors in regards to IOT Testing and Test Results
oOne-on-One intervention with Network Vendors
Harris Corporation, Inc 11/2010 – 5/10/2013
System Verification Test Engineer (SVT Dept), Lynchburg, Virginia; 8/2011 – 5/10/2013
System Integration Test and System Verification Test of Software for RF Portable & Mobile Radio
Responsibility will include requirements analysis, test analysis, and evaluate quality of the Software.
Software Quality Test Engineer (SQT Dept), Lynchburg, Virginia; 11/2010 - 8/2011
•Sustaining
Validate Internal & External Customer Faults and determine if the Software has been resolved
Responsibility includes requirements analysis, test analysis; evaluate quality of the Software, report integration and verification testing, and system engineering support.
EDACS
VIDA Infrastructure
building an Infrastructure; configuring Routers, Switches, Servers, and Applications
Belcan Staffing, Inc 01/2010 – 11/2010
Harris’s Consultant- System Test Engineer, Lynchburg, Virginia;
•MaestroIP Console
System Integration and Verification of Dispatch Consoles (VIDA Infrastructure).
Responsibility will include requirements analysis, test analysis, dispatch console & report integration and verification testing, and system engineering support.
Fusion Solution Staffing, Inc 08/2005 – 02/2009
Ericsson’s Consultant- NOC Back Office Engineer, Plano, Texas
•Maintaining Linux Server running Napster Mobile Application (Stream music, music app for smart phones)
oCustomer Support for AT&T & Napster
oPerform network monitoring and 1st level support for Customer Outages and troubleshooting Customer’s issues
oPerform routine site health checks; participate in quality support initiatives
oPerform schedules maintenance; software updates, integrate new handsets; off hours testing and 24 hour On-Call Support
oPerform other network surveillance duties: Answering phones, Alarm Handling, Creation/Closure of Customer Tickets, Trouble Customer Tickets, Escalation(s), Monitor Mail boxes, Test Calls/Checks, participate Customer Conference calls
oDirect interface with Carriers and Customers and Internal groups
Ericsson NIC, Plano, Texas (Cross-Training) 11/2009 – 02/2009
•Training on Routine maintenance, Site integration, 2nd Carrier Add, ETMFX and node backups and health checks on RNC and Node B
•Learning how to identify problems in Script loading and RNC & Node B.
TechniSource Staffing, Inc 05/2005 – 08/2005
Alcatel’s Consultant- Field Engineer, Santa Clara, California;
•Install and Integrate Alcatel’s Spatial equipment in AT&T Lab (Redmond)
•Deployment of Alcatel’s UMTS Soft Switch (MSC / Spatial) into Cingular’s Network
oEnd-to-end Test Execution: system turn-up, data provisioning, supplementary services, SMS, Hand-Off, regulatory features and test case executions
omonitor & analyze daily alarms; Interoperability testing of Spatial equipment
Infracell, Inc; Motorola’s Consultant- Field Engineer 10/2003 – 01/2005
Benguela, Africa 10/2004 - 12/2004
Cabinda, Africa 07/2004 - 10/2004
Dhaka, Bangladesh 01/2004 - 03/2004
Lisbon, Portugal 10/2003 - 12/2003
•Deployment Motorola’s Soft Switch (MSC) (CDMA 2000),
oIntegrate & test Billing data; Integrate & test HLR data; Integrate & test local subscriber data & telephony features;
oEnd-to-end Test Execution: system turn-up, data provisioning, test case execution, supplementary services, SMS, Hand-Off, and telephony features.
oExecution of Customer Acceptance Test Plan;
oTroubleshoot, investigate and analyze software and hardware issues
oTurn-up MSC into a Live MSC
oPerform schedules maintenance; software updates, integrate new handsets; off hours testing and On-Call Support
Engineering Network International, Inc 2003
Ericsson’s Consultant- Senior Test Engineer, Dallas, TX 6/2003 - 8/2003
•Provide VOIP Support for Ericsson's client (MCI WorldCom).
oTroubleshoot, investigate and analyze software and hardware issues
Greyhound Bus, Inc 2002
Coach Driver, Dallas, TX 8/2002 - 6/2003
•Provide transportation across Southern states.
•Resolved customer complains
•Inspect Bus condition before traveling
ERICSSON, Inc 1988 - 2002
Specialist Engineer/System Integration Tester
Richardson, TX 2001 - 2002
•Deployment VOIP System into WorldCom’s Lab
oDirected a four (4) member team for WorldCom's Proof-of-Concept of VOIP system
oDemonstrated various software functions of VOIP by performing test calls thru various protocols (MGCP, H248/UDP, H248/SCTP, SIP, SIGTRAN, & M3UA
Specialist Engineer/Project & Team Leader /Tester
Richardson, TX 1999 - 2001
•MCI’s Proof-of-Concept of Internet Protocol Telephony (IPT)
oIntegrate SS7 hardware & software and Integrate Voice Gateway hardware & software into IPT System
Senior Engineer/Subproject Leader of Function Test/Tester
Stockholm, Sweden 1997 - 1999
•Led an eight (8)-member team of Function Testers in a new Remote Subscriber Subsystem (RSS) for one year.
•Facilitated weekly status meetings for Testers to keep everyone informed of overall project progress (i.e. project status and changes, Test Engineer’s status, open action items, etc…) developing awareness and driving/promoting efforts to assure meeting project timelines.
Senior Engineer/Team Leader/Tester
Stockholm, Sweden 1996 - 1997
•Prepare test environment lab by installing the Hardware and Software for the new Remote Subscriber Subsystem (RSS.
•Trained six (6) engineers and arranged additional on-the-job training on overall system
Senior Engineer/System Tester
Richardson, TX 1993 - 1996
•Performed various system level tests (Negative Test, Stability Test, Load Test, Regression Test, Accuracy Test, and Characteristic Test) on SS7 hardware and software.
Maintenance Engineer/Function Tester
Richardson, TX 1990 - 1993
•Developed and updated SS7 Test Instructions and Verify SS7 Protocol.
Junior Engineer/ Customer Support Engineer
Richardson, TX 1988 - 1990
•Deployment SS7 System into MCI Network
oIntegrate SS7 Hardware & Software into Customer Site
oLoad SS7 data, turn-up SS7 Links & perform Test Calls
oinvestigate and analyze Billing Records;
oExecution of Customer Acceptance Test Plan;
oTroubleshoot, investigate and analyze software and hardware issues
oTurn-up SS7 System into Live Network
o24 hours monitoring & analyze Customer’s alarms
oPerform schedules maintenance; software updates, and On-Call Support
•Developed and updated Deployment Test Plans, Test Specifications and Test Instructions to verify SS7 Protocol.
DSC/Digital Switch Corporation 1984 - 1988
Switch Tester
Plano, TX 1986 - 1988
•Performed Function Testing on Tandem and STP units (STP, DEX 200, DEX 400, DEX 600, and Cellular), resulting in successful launch efforts of various new products.
Board Technician
Richardson, Texas 1984 - 1986
•Performed troubleshooting on faulty digital boards to component level, which resulted in successful rollout to various key customers.
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