Engineer Support

Luis Barrios (P. 678-***-****)

Over * years experience as an EDI Specialist with Warehouse Management Systems and Software Integrations, systems design, Implementations, Traffic Guide Lines with Major Chain Distributions Experiene ; exceptional troubleshooting and problem-solving skills; strong technical background with a knowledge of a wide range of systems and procedures. Familiar with all aspects of program management, including budgeting, needs determination, performance monitoring and project planning. Articulate communicator that can fluently speak 3 foreign languages and translate all corporate goals with both, people and technology, blending technical expertise with exceptional interpersonal skills with customers and staff.

SYNOPSIS: Lead Engineer Support including SQL Support Specialist\Crystal Reports\Data Extraction.

Software:EDI Properties ISA, Components and Interchange Control Header, Using Editors Analyzing Strings (data segment), Data Integration,Mapping,EDI Translator, EzCom (Lingo), EX Soft,

Apple / Android Developer ( since 2011 ).

Transaction Set (Unit of Transmission),

(850), 997, ASN (856), INVOCE (810), 855(CHANGE), Label Compliance UCC128, XML Editor, SPS Commerce Inventory and Catalog, VPN, EDI Compliances Skills on Data Structure

MS Excel Pivots ( data connection streams with SQL from excel, vlookup, “if” conditional look up functions, etc), Presentation(Google Docs Presentations, Power Point )

Excel data integration using reports for stadistics and Charts,

Operating Systems: Microsoft Windows XP, Vista Business, Server 2003/2008, including Virtualization (VMWare), Windows 7/8.1 / Apple iOS 8 / Yosmite

Programming SQL, HTML, XHTML, CSS, JavaScript, LAMP (Linux, Windows Server

Languages: 2008 Virtualization, Server 2003, IIS 6, 7, Apache, MySQL, MSSQL 2000 /2008), XML, AJAX, Oracle, ASP, C, .NET, Informix 4GL, Admin Tools LAN Analyzers, Sniffers, COBOL, SPL, Visual Basic

Other infractructures (Plus): Cloud monitoring (Amazon, VMware, Linux, etc.), NAT, WPA (802.1x), WPA-PSK, WEP, Secure Socket Layer (SSL), TLS, firewalls (packet filtering, DOS attacks), VPN, Citrix PM, Wireless LAN (WLAN), Ethernet, VLAN, LAN switching

Employment History

Division Six Sports, Inc. December 2009 - Present

Implementation Tech Manager and Trader Partner Compliances

• Responsible for the setup for all Trader partners for Division Six and lead the department with all responsibilities and process involved on behalf of the company.

• Ability to troubleshoot all EDI Transactions sets and compliances at the DC including rebuilding all previous rules and standards, to improved plans resolving all critical EDI transactions troubles and bring as result a complete success and corporate satisfaction.

• Responsible for the Design, Integration on a High Performance Reverse Warehousing Method, developing tools to integrate external Data and provided MACYS results as well as Finish Line with a Estimated value of $65 Million Dollars Operation. With Excellent References from both Side at Top Level Management.

• Managed and coordinated technology and engineering teams, prepared all documentation, received hardware approvals and oversaw entire project.

• Integral in supporting Server Performance Maintenance and Monitoring tools, resulting in business lines (75% annually ) by Partnering with Businesses in the market such as Sportsman

Guide, Nordstrom, Hibbet, Olympia Sports Goods, Dicks Sporting Goods, and Sports Authority EDI interface and Compliances, supporting growth and profitability optimization.

• Dependable team player with proven experience in SQL server administration and EDI ISA / Protocol Analyst. Delivered professional platform and software demonstrations.

• Installed, configured and supported all associated applications, upgrades and patches.

• Created and developed prototypes for multiple Business Nature Business applications.

• Coordinated with designer’s new application to control and improve Receiving Process for Full Automatic System for Shipping to Major Distributors such as Nike, Reebok, Puma, etc.

• Developed financial Reports with Multiple Crystal Advanced functions to explain Financial Work Flow and Profit and Loss.

• Managed pre and post customer support/client relationships for National enterprise deployments.

• Managed all technical Compliance Vendor implementations with major Trader Partners such as Toys “R” Us, Nordstrom, Wal-Mart, JC-Penny, Wal-Mart, Shoe Carnival, GSI, JCP Catalog,

OFF Broadway, etc.

A1- Tech Support, Inc. July 2005 - November 2009

SQL Support Specialist - Industrial Region

• Carried out security administration utilizing ISS, double authentication Firewall, TCP and Snort-based instruction detection system.

• Conducted Client Workshop Remote assistance with Citrix as well as Password Management to provide and improve emergency technical support for multinational accounts which resulted in customer satisfaction.

• Responsible for performing enhancements, testing and implementations for various functions within the Consumer Loan System per specification for a major financial institution using SQL Scripting. Created Reports for Management and decision makers.

• Configured RAID and SUN Storage systems and Clarion RAID Power system using VERITAS Volume manager.

TekSystems November 2002 - July 2005

Client: Chevron, Hewlett Packard - IBM Corporation - Enterprises Rent a Car - Shell- ATT Wireless - Lennox - Mearsk Data, Inc.

Independent Consultant

• Set up and administered the company Intranet. Configured web-based email access via internal web site.

• Supported network security, desktop hardware and software standards, Internet usage guidelines, and information access-related procedures.

• Installed, upgraded and deployed Shell Oil Corp Software for 78 Stores in South Florida which involved: SQL Data Migration, from developing level to Production Level, with NO Stop Front Store Activity.

• Tested and turned up all circuits IP, IP VPNs, MPLS, VOIP, Private Line, SIP/Converged and SIP/Internet.

• Troubleshot issues on open trouble tickets for testing and turn up, including Customer Advanced SQL Tech Support.

• Provided high-level network support for Customers and escalates to high levels with LEC’S carriers.

• Managed team of Services and Information Technology Product Marketing (Dedicated Servers and Co-Locations Options) to evaluate existing technologies and business processes.

• Lead various teams of six to eight IT professionals that specialized in System Analysis design services and methods. Established and managed a team that spearheaded prototyping and services.

• Optimized capability of a Tech Advertising for Hosting Services and transmittal to customers.

• Significant improved provision and fulfillment processes to increase timeliness and reduce cost.

• Developed a methodology for converting from a strategic to a tactical plan. Improved client satisfaction through frequent and open communication, string teamwork and recognition.

• Recruited High-Level Engineers, from leading technology companies.

Nation Argentina Bank January 1999 - October 2002

Implementation and Technical Support Specialist

• Carried out audits for Banking applications and host-based security assessment for ATM Banking.

• Recorded electronic fund transfer transactions to the internal on-line customer information file on a IBM 4341, IBM 4331 under MVS/XA, CICS, COBOL, JCL(OS), TSO/ISPF, JES3, VSAM.

• Established internal risk ratings for International Deposits with institutional regulations, using a Custom Tailored Analytical Application for all New Customers.

• Coordinated New Account efforts in Argentina for Trust and Commercial International Banking divisions.

• Led effort to keep BNA out of the South America bank crisis of the mid ‘90s and provided detailed analysis supporting withdrawal position, utilizing and implementing a SCC. Established and provided strong leadership in managing cash, costs and risks.

• Developing an application to manage Mortgages, Personal Loans and Certificates of Deposit investment and Line of Credits.

• Setup and Documented Bloomberg.

• In Charge of clearing Department Interfacing with United State Federal Reserve System.

• Created and maintained first Internet Banking with ATM and SAFE Integration under IBM 3090 VMS / using Natural Adabas and dB2. Developed User interface for Banking System and Kiosk Customer Consultation.

Systemacom, Inc. January 1994 - December 1999

SQL Support Specialist

Consultant for: Texaco Corporation, Shell Oil Corp. and Others

• Managed a team of 10 to deploy a business Financial Application designed to be used on Multiple Corporate levels. Application was successfully implemented, with significant results in good service and responsiveness.

• Empowered a massive technology migration, built a cross functional team, drove process improvements, developed operational metrics and tracked each individual task that composed all the relationships, event processes and deployments.

• Maintained host-based security, configured for secure communications, and obtained digital certificates for servers and clients.

• Transitioned to a Global VoIP Network Services and Telecommunication consolidating and challenging new Telco cost for the entire organization. Cut outages by 80% introducing control processes and daily monitoring network tools that included health/status, standardization of devices and proactive management reason course-analysis reports.

• Contributor that supplied research/analysis to foreign equity markets, and fueled development of $560,000 revenue pipeline of dedicated servers. Income paid by private sector and some government and institutional investors.

• Managed the analysis, design, coding, implementation, and post-implementation of two financial projects within the Cash Management System.

• Performed and maintained host based, sub domains; added and modified DNS records, and configured ISS for Ping-Flood.

Education: GXS Education, 2010

EDIFACT EDI / Basic structure / Functional Acknowledgements - GXS

College of Graduate Program, LUZ, 1989

Mini-Master of Structure Query Language

IUJEL Technical College, 1987

Computer Technology Degree

IUJEL, College of Business Administration, 1985

Executive Service Engineer Development Program

Halliburton Services “Senior Data Acquisition Engineer” - Duncan, OK, 1990

Halliburton Services “Principles and Fundamentals of Reservoir Engineering”

Halliburton Services “Seismic Petro physic”

Halliburton Services “Fundamentals of Flow Measurement”

Halliburton Services “Drilling Essentials for Non-Drilling Professionals “

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