Desktop Support Technician

SADIK SHAIK

Email: *********@*****.***

Contact: 770-***-**** / 903*******

To reach high level in System Hardware and Networking with a growth oriented organization.

PROFESSIONAL SYNOPSIS

A dynamic professional with 5+ years of extensive experience in Computer Hardware

Hands on experience in Hardware, Basic Networking and Technical Support

Presently working with Virat Computers, Ongole as a System Technician

PROFESSIONAL CERTIFICATIONS

Post Graduate Diploma in Computer Applications (PGDCA)

ORGANISATIONAL EXPERIENCE

Tenure

Company Name

Designation

2010 to Till Date

Virat Computers, Ongole

Sytem Technician

2008 to 2010

Inet Computers, Ongole

Technical Support

2005 to 2007

Intelle Computers Sevices Ongole

Trainee

CORE COMPETENCIES

Technical

Operating System : Windows 9x/ XP / Windows 7

Networking : Basic Networking

Remote Tools : LogMeIn, Ammyy, Teamviewer

Anti Virus : Norton, AVG, Quick Heal, Trend Micro, Kapersky

Packages : MS Office 2000/ 2003/ 2007/ XP

Mail : Outlook

Company : Virat Computers (2010 to till date)

(System Technician)

Responsibilities:

1) PC’s and Laptops after sales support

2) Installing & Maintaining Windows OS

3) Installing Software’s as per customer needs and configuring them

4) Virus removing

5) Data recovery (1gb Sd card to 2tb Hdd .. etc)

6) Lan setup and printer sharing

7) Upgrading system (add on cards/ram/hdd) as per customer needs

8) Floor visits for hardware Servicing and trouble shooting

9) Printer installations

10) Internet setup and sharing

Key Skills

Patching/Updating Software’s, Data recovery, Bios Flashing, Creating Booting Cd’s/Pendrives, Installing Latest Software’s Configuring them, O.S Installations, Networking (LAN), Protecting system form virus, Computers Assembling, Printer Sharing, Proxy Internet Sharing, Mac Os installation, remotely problem solving(using team viewer etc..)

ACADEMIC QUALIFICATIONS

Course

University/Board

Year Of Passing

Class

Bachelor in Arts

Ambedkar Open University

2011

45%

State Secondary Certification

Andhra Pradesh Board

2002

75%

PERSONAL DETAILS

Name : Sadik Shaik

Residential address : Opp: Kapu Kalyana Mandapam, Ekalavya Nagar, Ongole - 523002

Date of Birth : 24th Aug 1987

Marital Status : Un-Married

Proficiency : English, Hindi, Telugu

Mb. No : 770-***-**** / 903*******

Email : *********@*****.***

I undersign and declare hereby that all the information mentioned above is true to the best of my knowledge; references will be made available as and when required.

Date: SADIK . SHAIK

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