Sales High School

Alex Cintron

**** ***** ***** • Bronx, NY ***** • 646-***-**** • *********@*****.***

PROFESSIONAL EXPERIENCE

First Key Mortgage, Rye Brook, NY; March 2015 – Present

Loan Set-Up Tech [Contractor]

Reviewing all loans within 24 hours of receipt from RESPA audit.

Ensuring that all file documents needed for the file have been requested from the borrower.

Notifying the processor of any items missing or areas that will need to be addressed.

Corresponding with customers through email and/or phone regarding any additional items needed.

Assisting the programing department test their new imaging system.

Citizens Bank, New York, NY; November 2014 – January 2015

Sales Assistant

Provided administrative support to loan originator while providing world class service to internal and external customers

Entered loan application data, scheduling meetings, and calling various departments to ensure a smooth processing of individual loan files

Obtained outstanding conditions on loan files

Networked internally and externally and follow up on leads in order to achieve sales target goals

Supported and served as a back up to loan officers while they are meeting clients

Served as the primary point of contact for customer inquiries regarding the loan process and documentation needed before loan officer review process begins

Bank of America, New York, NY; July 2009 – November 2014

Senior Loan Closer

Ensured loans were closed successfully through multiple channels

Prepared mortgage closing documents to be signed and approved with accurate signer/borrower information

Maintained a successful bank/attorney/closing agent relationship

Conducted audits to ensure loans were processed and funds were successfully wired to corresponding accounts

Prudential Douglas Elliman – Development Marketing Group, New York, NY; March 2008 – July 2009

Onsite Coordinator

Created and generated all property reporting and sales updates reporting for developers and the marketing team

Prepared all necessary paperwork, contracts, and sales documents relating to property purchases

Replenished all floor plans, brochures, and marketing materials

Managed and coordinated calendars for the entire sales team; scheduled meetings and served as the central communication base for all members

Served as liaison between senior management and client’s attorneys to ensure clear communication during the purchasing process

Researched and ensured pricing is accurate on all properties offered by the agency

Assisted in the coordination of broker events and open houses for all agency properties

Countrywide Home Loans, New York, NY; November 2005 – November 2007

Loan Specialist

Managed the relationships with attorneys to ensure that documentation is accurate based on loans closed in the region

Reviewed and ordered preliminary title reports for title requirements, appraisal, and entity formation documents for preparation of loan documents

Prepared loan closing documentation for properties in the New York region

Conducted audits of loan files to ensure loans are processed based on company policy, federal and state regulations

TECHNICAL SKILLS & LANGUAGES

Microsoft Word, Windows XP/2000, Excel, AS400, Lotus Notes, EDGE and CLUES

Spanish,

EDUCATION

St. Raymond’s High School – June 2000

Lehman College – Business Management 2 Years

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